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Passenger15070407447

Beyond the 5 star

5.0 of 5 bubblesReviewed 28 Mar 2024
We had an absolutely amazing time at The Carlin, we stayed at the royal suite and the room was beyond our expectations the views alone are enough reasons to stay here, not to mention the large/spacious rooms with state of the art electronics/hotel accessories. We would be remiss if we didn't mention Patrick, he single handedly made our experience better than we could have imagined...from the airport/town transfers in the bentley/porche, to all the recommendations of what to do/where to eat, to checking on us, providing treats for the kids in the evening. He rode a perfect line of always being professional but also personal and a very good conversationalist....we all loved him...again we can't say enough...food, service, hot tub, transfers, breakfast, you name it....definitely exceeded our expectations and we will be coming back!!!
Date of stay: March 2024
Trip type: Travelled with family
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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2 - 7 of 33 reviews
Reviewed 19 March 2024

We had the best experience staying here! Felt so incredibly special & looked after the entire time. Big shout out to Patrick who made us feel that way, can’t say enough kind words about him he did the absolute most for us. That man needs a raise!

Room tip: ask for patrick’s help when setting up the tv! (also maybe ask for different pillows because the ones they give are a little big)
Date of stay: March 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Pioneer25980105844
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 March 2024

The Carlin is truly exceptional. The Bayview suite with its panoramic lake and mountain views is sublime and our 10 night stay could not have been better. The wonderful staff are first class, providing professional and friendly service. Patrick is an exceptional ambassador for the Carlin brand. He has an enviable skill set of being able to provide meticulous and professional service with a friendly and respectful demeanor. James is the Carlin’s extremely talented mixologist who took care and pride in the preparation of an amazing array of cocktails.. A wonderful asset to the hotel. There is so much to love about The Carlin and we thank them for a truly memorable holiday.

Date of stay: March 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank sydmel2000
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 March 2024

The most amazing hotel we have ever stayed in. Service and accommodations were outstanding. Patrick was a standout his amazing attention to detail and willingness to accommodate our every request was beyond what we have ever experienced. We cannot thank the Carlin Hotel and in particular Patrick enough for one of our most amazing holidays.

Date of stay: January 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Frisbejack
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 February 2024

The Carlin is well located in easy walking distance to the Queenstown Mall and Lake Wakatipu. The complimentary airport pick-up made my arrival seamless. The rooms are modern with every detail considered. I received a surprise upgrade upon checking in to the fabulous Royal Suite. The cocktail hour and breakfast included in the rate were delicious and added value. I loved relaxing on the terrace with the hot tub and outdoor fireplace enjoying the box of treats left at evening turndown service and the complimentary soft minibar. All staff members that I interacted with were professional and efficient. I wouldn't hesitate to return to the Carlin the next time I'm in Queenstown.

Room tip: During cocktail hour, the bartender will make custom drinks according to your tastes
Date of stay: February 2024
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
Thank Shelly C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 January 2024

Amazing hotel that caters to pampering, spoiling and taking very good care of its guests.
Patrick was an incredible guide and gave me a tour I will remember forever! He really knows all the best places!
Eric was very helpful throughout my stay.
I enjoyed the restaurant and loved the exclusive feel of the hotel property!
Breakfast was wonderful every day too.
I had a Princess Suite which was extremely comfortable.
Can’t wait to return!

Date of stay: January 2024
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
Thank Gene W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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