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All reviews double tree water taxi close to the airport sliding door stacks pub lake view separate bedroom minute drive rental car in town kitchenette shuttle taxis oven nz lakeside lakeview
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3 - 8 of 1,579 reviews
Reviewed 23 March 2020

The best thing about this hotel is that the rooms have kitchenettes, including a very small oven. Very close to Jacks Point Golf Course and Kelvin Heights golf course, only about 15 minutes to Millbrook golf course. You do need transport to stay at this hotel, it is not close to downtown Queenstown. Very close to two very large shopping complexes, but not really tourist shopping. If you are travelling by car you should pay the extra for a car park as parking around the hotel is minimal and could require a long walk, especially with luggage. Several restaurants in the complex also a small deli which sells basics ie bread and milk.

Date of stay: March 2020
    • Value
    • Rooms
    • Service
3  Thank janward457
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris Ehmann, General Manager at DoubleTree by Hilton Hotel Queenstown, responded to this reviewResponded 18 August 2020

Thanks for your review !
hope you are keeping safe!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 March 2020 via mobile

Great modern well equipped hotel in a great location a bit out of Central Queenstown. Rooms more than adequate and very modern. Breakfast was excellent. A good pub serving excellent food just across the road and a good Chinese restaurant next door

Date of stay: March 2020
Trip type: Travelled with friends
2  Thank K1086HKkenw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fredericmonnier1974, Manager at DoubleTree by Hilton Hotel Queenstown, responded to this reviewResponded 20 March 2020

Thank you for taking the time to share your experience about your recent stay at our hotel.
I am delighted to see that overall you enjoyed your stay with us.

Frederic Monnier

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 March 2020

From the genuinely warm welcome to departure, we had a stand out experience. Our room was large, airy, light, quiet and well appointed, with very comfortable beds.. The location right on the lake was perfect for us - close to the airport and nicely away from the business of Queenstown central, though with a regular private ferry dropping you right in town.
Drinks at the outdoor bar areas around the fire was a perfect way to start the night and the food at the Grill was excellent.

Room tip: 3rd floor rooms have best views.
Date of stay: March 2020
    • Value
    • Rooms
    • Service
Thank Geoff S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fredericmonnier1974, Manager at DoubleTree by Hilton Hotel Queenstown, responded to this reviewResponded 20 March 2020

Thank you for taking the time to share your experience about your recent stay at our hotel.
I am delighted to see that overall you enjoyed your stay with us.

Frederic Monnier

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 March 2020

Difficult to review this hotel as we were upgraded to the Hilton just round the corner but they are really rather con-joined certainly in terms of services that they share. The place was clean and tied and efficiently run but it was pretty empty due to corona ….. The pub ob site was good to eat in and provided slick service and whilst it’s abit out of town it does have a ferry point right outside the hotel that gets you into the main Town. I’d certainly stay here again.

Room tip: All the rooms have a good disposition
Date of stay: February 2020
    • Value
    • Sleep Quality
    • Service
2  Thank Martin C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fredericmonnier1974, Manager at DoubleTree by Hilton Hotel Queenstown, responded to this reviewResponded 20 March 2020

Thank you for taking the time to share your experience about your recent stay at our hotel.
I am delighted to see that overall you enjoyed your stay with us.

Frederic Monnier

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 February 2020

The rooms here are too small for two people. There is a kitchenette but no table to eat at. There was a stand for one suitcase only. The toilet was jammed against the wall in front. The view was mostly of the large hotel building in front. The bed was large, but with hardly any room either side. There is a bath, and good wifi. The breakfast was ordinary.

Date of stay: February 2020
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
1  Thank BWal1954
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fredericmonnier1974, Manager at DoubleTree by Hilton Hotel Queenstown, responded to this reviewResponded 28 February 2020

Thank you for taking the time to share your experience about your recent stay at our hotel.
We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations.

Frederic Monnier

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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