We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Gorgeous views”
Review of Ziptrek Ecotours

Ziptrek Ecotours
Book In Advance
More Info
US$81.28*
and up
Queenstown Zipline Tour
Certificate of Excellence
More attraction details
Attraction details
Owner description: Ziptrek Ecotours is NZ's #1 Original Zipline tour and is a spectacular eco-adventure through the forest canopy high above Queenstown, situated on Skyline Gondola hill. Ziptrek runs all year round and is stunning whatever the weather. With two tours to choose from it is suitable for everyone, whether looking for an introduction into Queenstown adventure (Moa 4-Line Tour) or wanting the latest gripping eco-exhilaration (Kea 6-Line Tour) which includes the steepest tree to tree zipline in the world.
Useful Information: Activities for older children
Boston, Massachusetts
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
“Gorgeous views”
Reviewed 20 March 2017 via mobile

Great day zip lining with a very professional organization who are clearly committed to safety for their customers as well as sustainability for the earth

Visited March 2017
Helpful?
Thank Lisa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

1,442 reviews from our community

Visitor rating
    1,198
    185
    48
    8
    3
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Auckland, New Zealand
Level Contributor
5 reviews
4 attraction reviews
“WHAT AN EXPERIENCE”
Reviewed 19 March 2017

The guides were lovely and the ziptrek down to the bottom was brilliant. No need to be scared. I did this in Tasmania for the first time and had no idea there was anything in the South Island. The last 2 wires were the best and the view were amazing. It is one thing that is a MUST to do.

susieq

Visited March 2017
Helpful?
Thank susieq4692
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZiptrekCrew, Guest Relations Manager at Ziptrek Ecotours, responded to this review, 27 March 2017
Hi susieq4692,

Thanks you for coming zipping with us and for your awesome 5 star review!

It's great to hear you had such a brilliant time on your tour. We definitely agree that our zipline tours offer amazing views and allow you to see beautiful Queenstown from a totally unique perspective. The last line on our Kea 6 Line Tour is the steepest tree-to-tree zipline in the world, making it a great choice for guests with a more enhanced appetite for adventure.

Thanks again for coming on tour with us and for recommending Ziptrek.

Kind regards,

The Ziptrek team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
“Awsome tour with perfect guides👍🏻”
Reviewed 18 March 2017 via mobile

I did first time zipline tour with friend yesterday. Our group was very funy and we fun all together.
Our team leaders are Romain and Thurdy , they were perfect guide for us. Also they are funy and friendly. They gave many info about Queenstown and nature of area. Thank you so much again. was exated and exteremly tour
You should go this tour guyz

Visited March 2017
Helpful?
Thank Tugrul Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ann Arbor, Michigan
Level Contributor
27 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
“Annoying program”
Reviewed 18 March 2017 via mobile

Guides would not let you enjoy beauty and peacefulness of Mother Nature. They bullied guests into singing or screaming, or hanging upside down. Guests were treated like first graders with nonstop lectures on ecosystem and recycling------this from a company that profits from cruelly cutting and bolting trees with platforms.

Visited March 2017
Helpful?
Thank Flowers7890
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZiptrekCrew, Guest Relations Manager at Ziptrek Ecotours, responded to this review, 31 March 2017
Hi Flowers7890,

Thank you for your review- we greatly appreciate feedback from our guests so that we can continue to improve our products. We are sorry that the tour did not meet up to your expectations.

While our guides do encourage people to step outside of their comfort zones, bullying guests into doing anything with which they are not comfortable is certainly not part of our tour. All of our challenges on course, including going upside-down are completely optional. As you can see from many other reviews this is something we get a great deal of positive feedback on.

The sustainability interpretation aspect of the tour is something that we take great pride in and is fundamental to the Ziptrek Ecotours experience we offer. This interpretation has been formulated to engage people from all ages and walks of life, not just first graders but environmentalists too.

As is explained on tour, the pins that we use to suspend the treehouses or ziplines are used in such a way that they cause no permanent damage to the trees and allow them to continue growing. The only trees that we had to remove for the comfort of our zippers have been invasive species, these we have re-used in our structures where possible, and to mitigate the removal of trees we have also planted native species in the many 100 times the number of trees removed. This also gives the added advantage of creating more native habitat for flora and fauna to thrive in.

One thing we totally agree on is the beauty and peacefulness of Mother Nature that you get to immerse yourself within, in a unique way, whilst out on our tours.

Thank you again for taking the time to provide us with your feedback and once again I am sorry you did not get the experience you were expecting,

Kind regards,

The Ziptrek Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gold Coast, Australia
Level Contributor
8 reviews
6 attraction reviews
“Fun in the forest, great guides!”
Reviewed 17 March 2017 via mobile

Me and a friend did the 6 line 'Kea' tour and it was awesome! The lines are all different lengths and heights and the guides offer progressive challenges for each one, including zipping upside down! You don't have to do the challenges because the ziplines are already pretty exhilarating but I would recommend it if you are a thrill seeker! Our guide was Nicholas and he was great, made the whole trip really fun and was very knowledgeable about the woodland and local area. My tip for this tour would be to dress warm as for the most part you are shaded by the canopy of the trees and at times it can get a bit chilly.

Visited March 2017
Helpful?
Thank Dave420187
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZiptrekCrew, Guest Relations Manager at Ziptrek Ecotours, responded to this review, 22 March 2017
Hi Dave420187,

Thanks for coming zipping through the trees with us!

Fantastic to hear that you had such an awesome time on your Kea 6 Line Tour. The progressive nature of the course allows you to build your confidence and take on line 6, the steepest tree-to-tree zipline in the world! Our challenges are great for those who want to push themselves a little further but like you say, are totally optional.
We pride ourselves on our guides so it is great to hear Nicholas's enthusiasm shone through and that you enjoyed the talks about the local flora and fauna!
And like you mentioned the tour takes place under the canopy of the trees so even on sunny days it is about 4 degrees cooler.

Thanks again for coming on tour with us and for your valued review.

Kind regards,

The Ziptrek Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers who viewed Ziptrek Ecotours also viewed

 
Queenstown, Otago Region
 

Been to Ziptrek Ecotours? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing