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“Amazing place for dinner”

Flame Bar and Grill
Ranked #24 of 266 Restaurants in Queenstown
Price range: US$4 - US$26
Cuisines: African, Barbecue, Seafood, Steakhouse, Grill
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Restaurant details
Good for: Groups, Romantic, Special Occasion Dining
Dining options: Lunch, Dinner, After-hours, Breakfast, Delivery, Reservations, Takeout
Description: Flame. A secret South African BBQ recipe wrapped around award-winning Ribs and Steaks. Flame has been Queenstown’s favourite Ribs and Steak restaurant for over a decade. We’re a restaurant of course, but we pride ourselves on the welcoming and enthusiastic service we bring to every table. Entertainment from start to finish. The views are stunning, the team are hand-picked for their passion and our warm welcome is just the beginning of what we hope will be a long and happy friendship. Join us for lunch Tuesday - Sunday from noon, or dinner 7 days.
Reviewed 6 July 2021

We spent our honeymoon in New Zealand caravanning from Auckland to Queenstown and made sure to pass by Flame Bar and Grill as we read really good reviews about them online. The restaurant was very clean and presentable. We found the staff to be friendly and helpful and we have no doubt that you too will have the very same experience. We did book in advance (early on the same day) and managed to grab a spot despite a busy evening service (by no means a negative point either).

The food was really nice! We decided on the Flame Mixed Grill and the portions were perfect. I'm a big eater and unfortunately left one piece of chicken behind. It really is a very nice restaurant to go to on your visit to Queenstown.

Date of visit: June 2021
    • Value
    • Service
    • Food
Thank Gary G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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82 - 86 of 3,693 reviews

Reviewed 2 July 2021 via mobile

We booked about 10 days in advance online as we knew it could be very busy at the midwinter festival and we dine here each year. As we booked over 1 week ago the confirmation email was gone as it was in the spam mailbox as we found out this morning. We send a message on Facebook 7 hours before our booking that we did not have our confirmation email anymore, but we did not get any reply. We arrived at the restaurant and they could not find our booking. They asked for the confirmation email. We told them it was gone as it was in our spam box and was deleted after 1 week. We told her we send a message on Facebook. She said they do not check their Facebook. And said sorry but she could not do anything and sent us away. We searched for 1 hour with our 3 young children and their grandparents for another restaurant but everything was full. And ended in the noodlebar. A sad ending of our Queenstown weekend.

Date of visit: June 2021
Thank Navigate65734406257
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
LouMcDowell, General Manager at Flame Bar and Grill, responded to this reviewResponded 4 July 2021

Hi there. I am sorry you have had this experience with us and it impacted your Queenstown stay.
We do recommend that you book to avoid disappointment. I was one of the managers that attempted to find your reservation on the night, we asked for your email address so we could check the history and you were unfortunately unable to provide one.
Our booking system always sends an email 24 hours before your booking so I am concerned that you did not book through the verified channel. As a business, we do not use our Facebook page as a channel to communicate for bookings, and our website strongly recommends you email or call us as a communication method. Please in the future contact us through our phone or email address as that way we can resolve any problems in a direct manner.
We are really sorry you had such a sad ending to your Queenstown weekend. We hope you can visit us again if you give us a call or email our verified address.

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Reviewed 2 July 2021

Delicious, large meals, great atmosphere and superb location. The shared meat platter fed 4 easily and the sides were amazing.

Date of visit: June 2021
    • Value
    • Service
    • Food
Thank kerrint2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
miabisley, Owner at Flame Bar and Grill, responded to this reviewResponded 5 July 2021

Thank you!

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Reviewed 1 July 2021 via mobile

Excellent service from Liam at Flame Bar & Grill. Delicious and succulent food all around for all five of us. Would recommend eating here.

Date of visit: July 2021
Thank Nanchos17
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
miabisley, Owner at Flame Bar and Grill, responded to this reviewResponded 5 July 2021

thank you for the review!

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Reviewed 1 July 2021

Today i went skydiving with mates and we didnt think the day could get any better. We were not prepared for the absolute bloody good food and time we had at Flame Bar and Grill. Liam was awesome! Super polite, helpful and great banter even. Food wise, 100% the best ribs and steak I had EVER and the only thing that disappointed me is that i will never taste the food for the first time again. 100 out of 10 recommend!

Date of visit: July 2021
Thank trixiaorelle
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
miabisley, Owner at Flame Bar and Grill, responded to this reviewResponded 5 July 2021

Hey there,

Thanks so much for reviewing flame, and for the 5 bubble rating! Liam will so thrilled to hear your kind words. it's also so great to hear you had the best ribs and steak 'ever'! - its responses like this that put a smile on all our faces.

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