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Douglas C
Perth and Kinross, United Kingdom

Clean, breath taking views but tired

Review of Lakeside Motel
2.0 of 5 bubblesReviewed 6 May 2024
This is a wonderfully placed motel with great views that needs some investment to bring it up to 3 or 4 stars. The room is big but tired, the stairs to it are not great for carrying luggage and a bit dingy. It also has a back packers which is adjacent, but we never stayed there. Potentially this could be a great place but it needs improved. 2.5 stars is probably fairer as it’s clean, warm and the views are fantastic - it just needs some TLC.
Date of stay: April 2024
Trip type: Travelled with family
3.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
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2 - 7 of 151 reviews
Reviewed 7 March 2024

Motel is a short walk to town with lake view which is excellent.
However room is quite small with appliances in the kitchen not working. The kettle is also dirty and smelly.
Rooms were to close to each other that we can hear people's conversations at night.

Date of stay: June 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank lydiayusran
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 November 2023 via mobile

Lakeside is in the perfect location, on the lake, just a few minutes walk to all the amenities in the town. We had a view of the lake from our comfortable room. Everything was clean and the shower was fabulous! We arrived at the motel in the morning and they were happy to store our luggage before we were able to check in, as well as after we checked out, because our flight was late afternoon.
Highly recommended!

Date of stay: November 2023
Trip type: Travelled with family
Thank RoseY118
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 August 2023

I would advise against staying at this hotel, I only wish I had seen the other reviews before I booked and arrived. We didn't even unpack, simply took photos and video and left to try and find safe, clean accomodation in Queenstown on a Friday night. No heating (in July), shower held together with duck tape, tv and remote not working, most lights not working, couch literally falling apart, kitchen disgusting. For $400 per night it is ridiculous. Thankfully Airbnb refunded us after seeing the evidence and I don't think they are on that site now but am sure they are still renting out the apartment. If you paid $100 per night you might be ok about everything wrong with the apartment otherwise don't bother. Exceptionally underwhelming except for the view which you can see but as you share the balcony with 5 other apartments and there are no chairs or anything it's not really suitable to hang out there. I hope they take the reviews into consideration and spend some money on maintenance.

Room tip: Read the reviews and stay somewhere else
Date of stay: August 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Mark D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 30 April 2023

This is the first time ever I have written a review BEFORE I stayed. We cancelled because they lost our first reservation, (we waited a week for the confirmation email which never arrived) then when we had to go through the palaver again, couldn't tell us which floor (ground, second or third) we were going to be on, despite telling them one of the party was disabled. Then, when we realised through reading the reviews that some of the parking was offstreet and no parks were allocated onsite after booking, we requested via the confirmation email that we needed a guarantee of a park as we had two disabled people in our group. They never replied to the email, wouldn't answer their phone during the week - and then finally when they did at 9.10am on the Sunday, told me they weren't interested in anything to do with any booking until 9.30am. I had to ring three times at 9.50 and by then, I'd had enough. I cancelled and went somewhere else.

Room tip: English is their second language and the gentleman we spoke with was very difficult to understand.
Date of stay: March 2023
  • Trip type: Travelled as a couple
    • Service
Thank HeatherC3969
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 February 2023 via mobile

This filthy , gross old tired glorified backpackers relies solely on its location.
The staff, albeit friendly have no clue, nor do they seem to care.
Stayed reluctantly for 3 nights, never even had our rubbish bin emptied but considering the state of the unit it shouldn’t have surprised me but at $850 I expected at least that.
Mould and dirt everywhere. New beds that were comfortable, but lacked a mattress protector of any kind,kitchen was revolting and I showered with a towel on the floor!
No air con or fan in the room and as the balcony is communal you cannot leave a window open .
I told a staff member that the unit was filthy and he just nodded and smiled and said he would tell someone.
One of the lights on the balcony had exposed wiring( let’s just hope that when it rains, it’s one of the many things that doesn’t work)
Getting to your run down tired unit is a mission on its own . The 3 stars must be in their eyes as it’s nowhere else !

Room tip: Dont do it!
Date of stay: February 2023
Trip type: Travelled as a couple
Thank Rollestonite
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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