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Samantha M

Great place to stay, for many reasons

Review of Lakeside Motel
5.0 of 5 bubblesReviewed 17 Apr 2019via mobile
Big, spacious rooms! Amazing view of lake, good staff and nice and quiet! We were nicely surprised by this place.

The kitchen was well stocked so we had several meals there, and the room was serviced everyday with new towels.
Date of stay: April 2019
Trip type: Travelled as a couple
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TheLodgesQueenstown, Front Office Manager at Lakeside Motel, responded to this review
Responded 20 Apr 2019
Hi Samantha,

Thank you for such a great review!

I'm so glad to read that you enjoyed the room and our great view.

We hope you come stay again with us soon.

Kind regards,
Catherine
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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19 - 24 of 151 reviews
Reviewed 1 April 2019 via mobile

Booking online what your see is what you get, the accommodation is basic yet adequate and tidy. We were in room 105, the bathroom had been modernized, the kitchen was very tired and the bed probably need to be replaced soon. Slept ok but woke up a little bit sore from the bed so it wasn’t an excellent night sleep.

Our room was on the ground level, which is great to be able to walk straight out and into the footpath. With a wide front window you got some great views of the lake but you felt exposed to people walking by who could look into your room. A simple fix would be to install net curtains on the ground floor rooms to add a bit more privacy whilst still being able to see outside and not have to always close the curtains. If you want a room higher up then you need to pay more. The street can be busy even at night we could some time here pedestrians walking by and cars, if i was to stay here again I would bring to ear plugs to sleep.

The location is excellent, right across the road from the lake it’s a beautiful easy short 5min walk to the heart of Queenstown shops, bars and restaurants. The motel staff were also very helpful, welcoming and friendly.

Date of stay: February 2019
Trip type: Travelled as a couple
Thank BenM843
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TheLodgesQueenstown, Front Office Manager at Lakeside Motel, responded to this reviewResponded 4 April 2019

Thank you for taking the time to leave us a review.

We do have a great location and view over the lake, I'm glad you agree.

However, I'm sorry to read that you didn't have a great nights sleep. We are upgrading our mattresses soon, I will ensure that your rooms are upgraded. Thank you for bringing it to our attention.

Thank you for your suggestions regarding the net curtains for the ground floor. I will forward them to our management team for planning our maintenance work happening soon.

We hope to see you again soon.

Many thanks,
Catherine
Lakeside Motel Reception Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 March 2019 via mobile

We’ve stayed here 3 times now over the past few years. We’ve always found it to be good value for money. You’re literally 3 minute walk into town with lakeside views. Queenstown is such an expensive place to visit but that’s why this place is such a gem, you’re not paying the earth for accommodation close to town. I’ve stayed both on the bottom and top floor and cannot fault either. They’ve updated the bathrooms since our last visit. It is an old tired building however the location and staff I cannot fault.
Yes the back corridor light is on at night (bottom floor) but they have a door on the bathroom you can close to keep it out of the bedroom and our kitchen had a curtain.
We’ll definitely stay next time we’re in Queenstown

Date of stay: February 2019
Trip type: Travelled as a couple
Thank Tarzanfail
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TheLodgesQueenstown, Front Office Manager at Lakeside Motel, responded to this reviewResponded 31 March 2019

Thank you for taking the time to leave such a positive review.

I'm glad to read you like staying with us and plan to again in the future.

We are planning further renovations this winter so I hope you have an even better stay next time with us.

I'm glad our staff have wowed you with their service, they are a good team and put guests comfort at the top of their priorities.

See you again soon!

Many thanks,

Catherine

Lakeside Motel Reception

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 March 2019

There are both apartments and hotel rooms at this location and my family and I are staying in a two bed duplex apartment with the best view we have ever seen anywhere we have travelled to in the world,including Canada which we truly love visiting. There is a huge balcony off the lounge which is very spacious with an open plan kitchen. there is also a toilet and a utility room with a huge tub, washer and dryer upstairs and downstairs there is a very large bathroom, a twin bedroom and a large double bedroom with another large balcony. The best view is from the lounge as the bedrooms are downstairs. would definitely recommend a stay here as it is in a very quiet spot not far from the centre of town. You could just sit for hours looking out over the lake at all the water sports going on which seem endless but great fun. would love to return here

Room tip: All the rooms are facing the lake so would all be good
Date of stay: February 2019
  • Trip type: Travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Audrey T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TheLodgesQueenstown, Front Office Manager at Lakeside Motel, responded to this reviewResponded 31 March 2019

Hi Audrey,

Thank you for the amazing review!

It sounds like you stayed at our apartment complex next door at the Lakefront Apartments.

I'm glad to read you found the facilities to your standard and enjoyed your stay with us.

We hope to welcome you back in the near future.

Kindest regards,

Catherine

Lakefront Apartment & Lakeside Motel Reception Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 November 2018 via mobile

Stay one night for the Queenstown Marathon, group of 3. Perfect walking distance from the heart of Queenstown. Right by the Lake :) Very clean, nice bed, great shower!! We arrived early, the room was free so we were able to drop off our bags an explore. I definitely recommend this Motel. There was one small negative, the bathroom window opens right into some kind of hallway which is odd...

Date of stay: November 2018
Trip type: Travelled with friends
Thank lolazmama
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TheLodgesQueenstown, Front Office Manager at Lakeside Motel, responded to this reviewResponded 31 March 2019

Thank you for taking the time to leave such a great review.

I'm glad to read you liked the studio's facilities.

The small hallway behind the ground floor studios is mainly for staff to access our storerooms; although there is also a guest laundry room should you come back again and require it.

Many thanks,

Catherine

Lakeside Motel Reception Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 November 2018

While the view from this motel is wonderful and it is conveniently situated we did experience a few problems. The windows facing the lake were curtained but a translucent window in the kitchen and the one in the bathroom had no blinds. A passageway that the staff used to get to the laundry ran along the back of our room- a studio on the ground floor. We had a rather uncomfortable night as a light shone in through the kitchen window which made it very difficult to get to sleep. We also felt uncomfortable in the bathroom as we could see people passing the window and wondered if they could see us. The bathroom has been refurbished but there were no rails to hang our towels. Our mattress was over-due for replacement.

Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Barbjoyo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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