We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
Susan B

Can'f fault the staff. Views incredible. Cheap and at times not so cheerful

Review of Lakeside Motel
3.0 of 5 bubblesReviewed 16 Oct 2018
Well what can I say. If it wasn't for the lovely helpful staff and the incredible views this is not a place I'd be rushing back to straight away. Pluses then are the location ~ right on the bay and a stones throw into town, literally minutes away. Another positive was that the bathroom was decent. I wasn't bothered about how cheap it was, that in itself wasn't our priority. I just wanted something decent and a place I could park up the car for a couple of days and something with views seemed few and far between. That in itself fitted the bill here, but alas cold comfort everywhere else. So the negatives. The rest of the place was dated. The freezer door was off and everything that was stored in the fridge thereafter froze solid. The TV only had four channels and when three of them were news and the fourth a kid's channel there wasn't a lot to choose from. When I enquired about this I was told that had we had booked 'the owners' apartments next door more channels are provided'. So it was kindly offered that I might like to look at their videos on offer. Not wanting to moan, truly I wasn't, I quickly agreed. I then fetched my catch back only to find we were the only room wihtout a video player. So again and out of kindness of her heart, off went our young lady to try and locate us one. Said catch caught again she too returned victorious ~ only to find it didn't work. By this time we were just getting a bit fed up but again trying to assist the young lady said she would get in touch with the manager. As we looked around the decor, the bed, the lumpy pillow that was better suited to a student sqwat and then the electric extension with an old fashioned electric fire (which went out the ark here in the UK donkey's years ago guys and would be classed as a definite safety risk to public now) we were left with the feeling that here were owners that were stacking and packing you in order to make a fast buck without that much of a consideration for their guests' comforts and were reliant on the good will of their staff to win them through. Outside was like being back in Beijing where old sofas were dumped on the walkway for you in full view. When I went down to what I thought was the office with my frozen milk in hand I knocked on the door that said 'Private' only to find a poor Chinese family had rented this place out! Well all I can say is their place made ours look like heaven ~ So when said manager arrived and said 'well I can go to the Warehouse and get you a VPlayer but it will take me a hr or you can wait until the morning' we replied no thankyou we'd prefer it if you could supply us with something this evening. Off she went only to return 20mins later with said 'working' equipment in hand. On the day we left we thanked the girl on the reception desk and said how much we appreciated all the help her colleague gave us the day before. So owners ~ your staff are a credit to you but you're overlooking the basics in terms of safety ('ditch the electric fires and the extension leads asap!') and comfort. I'd rather pay more and have better....sorry.
Date of stay: September 2018
Room Tip: Incredible views to the front ~ but be mindful what you might get at the back.
Trip type: Travelled as a couple
2.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
Nearby Hotels
$509
Fully refundable
No prepayment needed
  • Algotels
    $537
  • ZenHotels.com
    $393
  • Hotel Website
1.7 km from Lakeside Motel
Free Wifi
Free parking
Hotel reception
$201
  • Expedia.com
  • Vio.com
    $172
  • Algotels
    $189
0.9 km from Lakeside Motel
Free Wifi
Sudima Queenstown Five Mile Lobby
$265
  • Tripadvisor
    $265
  • Expedia.com
  • Vio.com
    $265
7.4 km from Lakeside Motel
Free Wifi
Free parking
Get rewarded with One Key
  • CrownePlaza.com
    $348
  • Algotels
    $344
  • Booking.com
    $358
0.3 km from Lakeside Motel
Free Wifi
Restaurant
Get rewarded with One Key
  • Booking.com
    $343
  • Vio.com
    $274
  • Trip.com
    $338
0.6 km from Lakeside Motel
Free Wifi
Bar/Lounge
Get rewarded with One Key
  • Booking.com
    $404
  • ZenHotels.com
    $378
  • Trip.com
    $404
0.9 km from Lakeside Motel
Free Wifi
Free parking
Get rewarded with One Key
  • Booking.com
    $290
  • Algotels
    $252
  • travelup.com
    $359
1.0 km from Lakeside Motel
Free Wifi
Pool
Exterior
Get rewarded with One Key
  • Booking.com
    $402
  • Algotels
    $422
  • Trip.com
    $402
0.7 km from Lakeside Motel
Free Wifi
Restaurant
Hotel exterior (seen from the water taxi)
Get rewarded with One Key
  • Booking.com
    $269
  • Vio.com
    $269
  • Trip.com
    $269
6.0 km from Lakeside Motel
Restaurant
Room service
Exterior
Get rewarded with One Key
  • Booking.com
    $299
  • ZenHotels.com
    $287
  • Mercure
    $299
1.2 km from Lakeside Motel
Free parking
Pool
View more hotels in Queenstown
Reviews (151)
Filter reviews
151 results
Traveller rating
21
32
40
24
34
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
21
32
40
24
34
See what travellers are saying:
Selected filters
Filter
Updating list...
26 - 31 of 151 reviews
Reviewed 13 October 2018

Avoid this place at all costs! The photos are misleading. It was the most terrible place I have ever stayed. There was no security and I woke up in the middle of the night and 3 people who looked homeless were sleeping on the Everything was bad. Our beds were not even made and the garbage can was full! The staff are rude and just sit on their phones. The place is disgusting and dirty

Mould everywhere!

This place is very dodgy!

Room tip: Horrible place - do not go here!
Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Traveler831738
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 October 2018

Lakeside Motel was an amazing little retro motel with the best views in queenstown. The staff were brilliant and nothing was too much trouble. Our little apartment was cosy and warm and just the right size for three people with our own kitchen which was great with our child so we could make food there and not spend a bomb eating out everyday.The walk into town was so quick and we were constantly back and forwards exploring everything around the area on foot the public transport was great so no need to hire a car. I would definately love to come and stay here again. Thank you for a great time.

Date of stay: November 2017
Thank melsycousens
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 October 2018 via mobile

We stayed here because it was very cheap for Queenstown and in a great location. The views from our room out to the lake were amazing. It was so close to Queenstown central - 3 minute walk. Staff were lovely on check in.

Rooms are very dated, although bathrooms look like they’ve been redone recently. Fridge seal was stuffed and wouldn’t close properly; had to put a heavy bag in front of it to keep it shut.

There are frosted windows on the opposite side to the lakeside of the room with no curtains - at night time light streams in these and lights up the room. We had to hang towels and clothes over these to sleep.

The bed was dreadful. So hard that I kept waking up with pins and needles due to circulation issues I’ve never had before. The second night we laid a thick blanket under the sheets to improve the situation.

This place isn’t for the princesses (more than peas hidden under these beds), but it does the job.

Date of stay: October 2018
Trip type: Travelled as a couple
Thank ElDee1986
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 September 2018

Was a bit ordinary as the room was old and dated and needed a lot of work, and the carpet need to be replaced, and the drains in the kitchen area had a bit of a smell. Bed was comfortable, and the heater worked well, and strangely enough, even tho our room was right at the front, facing the road, it was quiet enough. The girl who checked us in was very nice and helpful. But it seemed more like a back packers place to me. When we got back after going out for dinner there was nowhere for us to park as some fool had taken up 2 spots, so we called the number on the door and a very nice lady told us we could park 2 doors down in another motel, so that helped.
But i dont know as I would stay again , even tho the view was stunning. The room was old and ugly, and what had me greatly puzzled was that the back door of the room, which led onto some sort of hall way, had a cat flap in it ????

Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
Thank kaye g
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 7 August 2018

Nice view over the lake but that is as good as it gets. The bed had passed its"use by" date and there was mould on the ceiling of the bedroom. The kitchen, which was not well equiped, had a very old hole in the wall and the cupboard handles were gummy and sticky. The bathroom appeared to have been done up but on a very low budget as the toilet seat was too small for the bowl and there was not a single towel rail or even a hook to be found. The kitchen and bathroom windows opened up onto an indoor passage where the lights were never turned off resulting in the sleeping area being bathed in light the whole night. Lakeside Motel has to be bottom of the list when it comes to places to stay in Queenstown.

Date of stay: August 2018
Thank Jenny J
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
View more reviews