We arrived at reception and filled in our details. We were offered milk and then told they had run out. Not a good start. We were shown to our room. It was an older style concrete block unit. The only source of heating was an oiled filled heater.(No good in the middle of winter). The Queen size bed had a massive hollow on one side which was extremely uncomfortable. The bathroom looked like it had recently been refurbished but the toilet seat didn't fit the toilet properly and there was nowhere to hang up your towels. The kitchen had a frosted glass window which opened onto a brightly lit corridor. Unfortunately you could not block off the light coming through and it was like sleeping with the light on all night. We had to ask for an extension cord so we could plug the heater in and watch at the some time. I really think this property needs some real TLC to bring it up to a decent standard.

Heater not working carpet wet from rain coming in the door past the kitchenette. We recognise our room by finding the water pooling at our door. We must have picked the cheapest stay...

View is superb as it's right in front of the lake and walking distance from the central.

Wi-Fi is limited.

Doesn't look like much from the outside, but Friendly staff, phenomenal location - right across the road from the beautiful lake, only a 5-10 min walk into the main street of Queenstown. Good little kitchen as well