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All reviews heated floors queenstown hill well equipped kitchen top floor spectacular views lake and mountains fireplace accommodation luxury ensuite cleanliness balconies nz
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Reviewed 26 January 2018

Fabulous location with stunning views. Everything we needed - comfy bed, well equipped kitchen, lovely lounge with balcony and view of the lake. Great TV and sound system and a jacuzzi bath. Loved it all!

Room tip: We were in Villa 10 - perfect view
Date of stay: January 2018
  • Trip type: Travelled with friends
    • Location
    • Cleanliness
    • Service
Thank Vicky M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
StaysouthManager, Manager at Commonage Villas, responded to this reviewResponded 15 February 2018

HI Vicky
Thanks for the 5 star review.
Glad you loved everything on offer and all the home comforts away from home. We have just upgraded the TVs and AV system and its nice to hear that contributed to the quality of your stay.

regards
Andy and the Staysouth team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 January 2018

Stunning views and well equipped villa. Perfect for our family of 5. Very comfortable all round. Close to centre although walk back very uphill. Only 2 negatives, the master shower smelled a bit of sewerage which probably just needed bleach in the drains and the daily cleaners were not very good.

Room tip: The fourth bedroom as no windows so feels very enclosed but our young son put up with it. Not sure any any adult would like it or even an older teenager. Other 3 bedrooms amazing though.
Date of stay: December 2017
Trip type: Travelled with family
Review collected in partnership with this hotel
Thank Lalleyknight
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
StaysouthManager, Manager at Commonage Villas, responded to this reviewResponded 15 February 2018

Dear Lalley
Thanks for your review and you enjoyed the comfort and views from your villa.
Sorry to hear there was an odour coming from the master shower, we are very vigilant with maintenance and have a very prompt team of tradesmen that usually attend immediately to any detractions/maintenance issues. However sometimes during the peak peak season with staff shortages Queenstown wide sometimes its hard for staff and contactors to keep up with all guest demands and expectations and for that we apologise as we always do our best.
We would be interested to know what your issues were with the daily cleaners so we could work with them to rectify going forwards. Staysouth runs its own cleaning staff which is supplemented by temp staff via an agency to help deal with demand/seasonal fluctuations and we work hard to ensure a seemless service.
Thanks again for taking the time to feedback.

Kind regards
Andy and the Staysouth team.

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Reviewed 6 January 2018

A wonderful stay. Well equipped kitchen, magnificent views of Queenstown, fabulous bathrooms and walk-in robes. The walk up and down the hill is great to walk off the delicious food and wine offered in town. That said, if you don’t want to walk the complimentery daily taxi voucher is there to use.

Room tip: If it’s hot choose the downstairs bedrooms - very cool in summer if you want to sleep in
Date of stay: January 2018
Trip type: Travelled with family
Review collected in partnership with this hotel
1  Thank Annie W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
StaysouthManager, Manager at Commonage Villas, responded to this reviewResponded 15 February 2018

Hi Annie
Glad you enjoyed the walk into and back from town. Healthy living is where its at and bit of daily walking is a great way to work off the indulgences enjoyed whilst on holiday!
Theres nothing quite like whats on offer at Commonage Villas and the team at Staysouth are very passionate about these villas and what they offer our visitors.
Thanks for taking the time to post.

Kind regards
Andy and the Staysouth team

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Reviewed 6 January 2018

Excellent location, quiet, above town noise. Spacious, clean, modern. All the amenities you could want. Spent lots of time on the balcony enjoying the view. Request a unit on lower side of property, as the view is unobstructed. Walking trail to Queenstown Hill is right around the corner. This accommodation has to be one of the best in town. Only addition would be fans in each bedroom as the unit could get warm during the summer day. Management quickly brought more upon request. Perfect spot for multiple day stay. Also, trash capacity and some kitchen utensils were lacking. Coffee makers would be good addition. Had to boil water and make with French Press. Not a tragedy.

Room tip: request unit on lower side of property. Views are spectacular and unobstructed
Date of stay: December 2017
Trip type: Travelled with family
Review collected in partnership with this hotel
Thank srex67
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
StaysouthManager, Manager at Commonage Villas, responded to this reviewResponded 15 February 2018

Hi Srex

Thanks for your lovely feedback.
We are continually looking at ways to improve the villas and use owners feedback forums as a valuable tool as how to upgrade amenities at the Commonage Villas.
This year Queenstown experienced a massive heatwave which started in October and heat records dating back to the early 1900's were surpassed. As a result fans became impossible to purchase and it became a constant juggling act to keep the temps down.
As a result of this we are going to recommend to all our owners of Commonage Villas (they are privately owned with the vast majority Managed by Staysouth.com) that we purchase and install heat exchange units which will provide airconditioning in the summer time.
If all is approved we would look to install these in May.
Thanks again

Kind regards
Andy and the Staysouth team

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Reviewed 1 January 2018

Spacious, luxury accommodation. Peaceful, yet only 10 /15 minute walk from town centre. Fabulous spot to watch the sun set over Lake Wakatipu. Our daughters - 19 and 13 - reckon it was the best family holiday we've had.

Date of stay: December 2017
Trip type: Travelled with family
Thank zaracaro
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
StaysouthManager, Front Office Manager at Commonage Villas, responded to this reviewResponded 20 April 2018

Dear zaracaro, thank you commenting on your stay at Commonage Villas.
So pleasing to read that your stay was the best family holiday you've had - wow!.
Many guests return because of the gorgeous views, and peace and quiet.
We provide complimentary daily return taxi vouchers to mitigate the hill for those who would rather not walk.
We appreciate all and any feedback as this assists future visitors and gives us valuable feedback so we may update where possible any of our services.
We hope you choose to stay with us again on your next visit.
Kind regards

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