We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
Caroline C

An outstanding hotel with exceptional customer service

Review of Hulbert House
5.0 of 5 bubblesReviewed 22 Feb 2023
Honestly we can't rate Hulbert House highly enough. From the minute we walked in the door, every member of staff was exceptional and every attention to detail was fully thought through. The managers Jay and Jade, have such a great work ethic and an open and welcoming approach that we felt we were their number 1 priority throughout their whole stay. The bedroom was incredible, overlooking the beautiful lake in Queenstown and the inclusive wine and canapes were extremely well received. With only 6 suites, you really do receive such personal attention. It is possibly the best hotel we have ever stayed in and, as seasoned travellers, that is high praise indeed. We will most certainly be back. Thank you. Mick and Caroline Cronin
Date of stay: February 2023
Trip type: Travelled as a couple
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
Nearby Hotels
$623
  • Hotels.com
    $594
  • Official Hotel
    $549
  • Trip.com
    $714
0.4 km from Hulbert House
Free Wifi
Free parking
$509
Fully refundable
No prepayment needed
  • Hotels.com
    $509
  • Priceline
    $509
  • eDreams
    $509
2.6 km from Hulbert House
Free Wifi
Free parking
Novotel Hotel
$363
  • Trip.com
    $363
  • Hotels.com
    $363
  • Priceline
    $363
0.4 km from Hulbert House
Free Wifi
Restaurant
The Two-Bedroom Deluxe at the Oaks Shores
$294
Fully refundable
No prepayment needed
  • Trip.com
    $294
  • Algotels
    $273
  • Hotels.com
    $294
1.8 km from Hulbert House
Free parking
Restaurant
$626
  • Hotels.com
    $626
  • Trip.com
    $541
  • Agoda.com
    $626
1.0 km from Hulbert House
Free Wifi
Restaurant
$170
Fully refundable
  • Hotels.com
    $170
  • Priceline
    $170
  • Trip.com
    $170
0.6 km from Hulbert House
Free parking
$495
Fully refundable
  • Trip.com
    $520
  • StayForLong
    $470
  • Hotels.com
    $495
1.9 km from Hulbert House
Free Wifi
Free parking
$341
  • Trip.com
    $341
  • Hotels.com
    $341
  • Official Website
    $341
6.5 km from Hulbert House
Free Wifi
Free parking
Get rewarded with One Key
  • CrownePlaza.com
    $364
  • Algotels
    $336
  • Booking.com
    $364
0.7 km from Hulbert House
Free Wifi
Restaurant
Hotel exterior (seen from the water taxi)
Get rewarded with One Key
  • Booking.com
    $359
  • StayForLong
    $345
  • Doubletree
    $359
5.1 km from Hulbert House
Restaurant
Room service
View more hotels in Queenstown
Reviews (158)
Filter reviews
158 results
Traveller rating
154
2
2
0
0
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
154
2
2
0
0
Show reviews that mention
All reviews boutique hotel steep hill luxury experience every member of staff dinner reservations new zealand perfect hosts memorable stay other guests every evening five nights rooms are large beautiful lake canapes town views accommodations
Selected filters
Filter
Updating list...
17 - 22 of 158 reviews
Reviewed 18 February 2023

My wife was at a conference in Queenstown, and I went along as the hanger-on. From Nelson, it's not that far. She didn't want to stay at the conference hotel, and decided that Hulbert House looked nice.

She was right, nice it was. Very very nice. I've stayed in hundreds of hotels. I used to travel the world, five months a year, for work. I can honestly say that I now have a new favourite hotel. And it's Hulbert House. From the welcome to the farewell, it couldn't have been better. Jay, Jade and Martina could not have done any more to make us welcome. And we had the place to ourselves. There were no other guests during our stay. That's pretty special. When you're handed a menu at breakfast and told "it's just a guideline", and to "let us know if there's anything you want special tomorrow", you know you're in somewhere that is just good. New Zealand has good coffee. Hulbert House has great coffee. That breakfast just sets you up. Out all day and you come back to a warm house, scratch-made canapes and superb wines, all complimentary, you're on a winner. The house is imeccably decorated, the rooms unique, and plush doesn't do it justice. Someone knew what they were doing when they designed this place. It's special.

Queenstown itself is a great place, my new favourite hotel in the world made it even better. Thank you. Even though we now live on the other side of the world, I hope we will be back.

Date of stay: August 2022
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Alwaysonaplane
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 February 2023

I don't think I can add much to the glowing reviews for Hulbert House. The host, Jay and Jade, were so accommodating, the local was great (with the exception of the challenging hill!) and the rooms were comfy with a fabulous lake view. We felt so welcomed and comfortable there and would easily return if it were not so very far away!

Date of stay: February 2023
    • Value
    • Cleanliness
    • Service
Thank Kathy A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 January 2023 via mobile

The Hulbert House in Queensland, New Zealand exceeded all of my expectations. Our hosts, Jay and Jade, were so warm and welcoming, it felt as if we were staying with family. Their hospitality skills are truly unmatched, and I highly recommend that they train hospitality employees in the US. The accommodation itself was decorated in an opulent 19th century Victorian style, each room was equipped with all the amenities one would expect from a high-end hotel, and the beds were incredibly comfortable. The location is also great, with stunning views of the surrounding countryside and easy access to the wharf and downtown areas, as well as local attractions. Overall, I couldn't recommend The Hulbert House more highly, it was truly an unforgettable experience. We want all of our friends to be able to share this wonderful experience.

Room tip: Bring your car, but leave. It at their car park - explore the area on foot. And go to Milford Sound via Heli your budget can afford it.
Date of stay: January 2023
Trip type: Travelled as a couple
Thank SteveBauman
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 January 2023

We stayed for five nights in December at Hulbert House and cannot imagine staying anywhere else. The staff were incredible, the breakfast was fantastic, and the location was ideal. You are close enough to the central part of town without being in the fray. Each room is unique and beautifully coordinated. Jay and Jade helped us with activity and dinner reservations, which was invaluable. They are just amazing hosts. Overall, couldn't recommend it highly enough! (just note the hill to town is a bit steep so be sure to have some sturdy shoes!)

Date of stay: December 2022
    • Value
    • Cleanliness
    • Service
Thank jpknw
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 January 2023

Hulbert House is perfection: a small elegant Inn full of personal touches like baked treats and drinks in the kitchen 24/7, tea kettles and beautiful china in every room, a gorgeous garden patio overlooking the town, lake and Remarkables and an incredibly warm staff ready to help in any way. The daily canapes and wines and breakfasts were wonderful, rooms have big tubs and showers and both of ours had stunning lake and mountain views. Jay and Jade and Martina welcomed us like family, it was hard to leave!

Room tip: Easy to walk to town or the beach or venture out to the Routeburn Track, bungee jumps, vineyards or more hiking
Date of stay: January 2023
    • Value
    • Location
    • Service
1  Thank Suzanne S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
View more reviews