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Review Highlights
Fun Experience

Jetboating was super fun and the instructor Stan was full of life and made the ride even more full... read more

Reviewed 16 August 2021
Wellington, New Zealand
Great Jet Boating

While we, (myself and adult daughter) loved the jetboating - it was a bit 'uncomfortable' being in... read more

Reviewed 2 June 2021
Christchurch, New Zealand
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Reviewed 10 July 2020 via mobile

Milford sound what an amazing and stunning place... Swiss alps meet Norwegian fjords....

We booked with real journeys and cruises on the go orange boat ... no idea how that worked but it didn’t matter as the whole experience was first class...

Thank JasonT4010
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 3 May 2020

Since we took the trip in early 2020 after the rains washed out the road to Milford Sound, we couldn't drive there and took a tour bus to get there. We signed up with Go Orange and left from Te Anau. Bus driver was knowledgeable and provided helpful information on the drive down to Milford. We were able to stop at several points of interest along the way and get out to explore. The Go Orange boat was clean and had a good selection of lunch/snack options for the cruise.

Date of experience: March 2020
Thank Travel_photoman
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 31 March 2020

Let me first start by saying the tour itself with Go Orange Cruise was excellent. Our bus ride & driver from Te Anau there and back as well as the Milford Sound Cruise (staff included on the boat) was very hospitable, knowledgable and fun/friendly!

The reason for my one star review stems from the corporate side of Go Orange. They completely misled me during the booking process and subsequent phone calls to their call centre prior to the trip.

Some details: Milford Sound road re-opened the day before my scheduled tour and I wished to amend my booking to exclude the bus portion of the trip as I had my own means of transportation. Each conversation (3 separate accounts of calling) was cut short by a blunt response from the call centre agents arguing technical reasons as to why they couldn't amend the booking through their systems and a hard 24hr no cancellation policy (even though I wasn't looking to cancel, just amend). When I asked to speak to a manager for further clarification, they suggested emailing the general inbox.

On the last conversation, I tried to cancel the booking outright in order to book directly with the Milford Sound kiosk for a cruise-only tour. They stated that the kiosk did not exist at Milford Sound ferry terminal and no one was there selling tickets for cruise only. On the day of the tour, I arrived at Milford Sound ferry terminal and found that the kiosk WAS indeed open and selling same day cruise-only tickets (see attached picture).

Be careful when booking with Go Orange - do your research!

Date of experience: March 2020
Thank alexvanballegooie
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 6 March 2020 via mobile

An early start at Frankton and the Go Orange bus was on time, our driver Ngarie was very professional, greeted us with a smile got us on board promptly and we were off.
Her commentary from start to finish was well received and was very informative. Her knowledge of the areas along the trip gave us a greater insight to the history of NZ and how it related to the Maori’s. All of this while driving the bus!
The cruise - once again met by the crew who took no time at all to get everyone aboard and set sail, again the Captain gave a great commentary on the history of the area and named each mountain as we passed by, the thrill that everyone on board wanted was to get as close to the Sterling waterfall to get great photos and wet!!
The catering on the boat was excellent and reasonably priced and drinks were well in supply.
Go Orange are an excellent tour operator who we would happily book future excursions on whilst here in New Zealand.

Thank WayneAP
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 28 February 2020

Nick is a great driver and, knowledgeable, friendly and entertaining tour guide!Had an enjoyable trip. Thanks. Ka kite ano.

Date of experience: February 2020
Thank jennifercU9075VT
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
GoOrangeNZ, Guest Relations Manager at Go Orange Milford Cruise, responded to this reviewResponded 5 March 2020

Thanks Jennifer, good to hear you enjoyed your trip into Milford

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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