I have visited the batch a few times with always positive experiences until yesterday. Popped in with my 2 teenagers for a snack around 3pm. It wasn't as busy as i have seen it and we got a table no problem. The toasties & smoothie came promptly but after waiting for the hot chocolate & cake I had to ask where it was. They rushed around & popped the cake in a takeaway bag & I waited for the hot chocolate to be made. Got to the car & it was a coffee !!!! Very disappointed but didn't have time to go back & I know they would have been great & made me another but this is very out of character & I will return as lovely food.
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