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Review Highlights
Great flights - first glimpse of the St Is airport was a bit terrifying

Loved the trip across the strait - low enough to be able to see things and the approach to Stewart... read more

Reviewed 16 April 2024
Grant N
,
Hastings, New Zealand
Great company

We had booked to do a day trip on Stewart Island with a couple of extra tours in March 2024... read more

Reviewed 25 March 2024
Freedom03909666874
,
Auckland, New Zealand
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Reviewed 25 January 2016

I booked a round trip flight from Invercargill to Stewart Island. The flight to the Island was aborted due to fog and then revised after turning around and flying back. While that was exciting it was a warning that planes without instrumentation cannot land on small airstrips.
The day before we were to go back the flights were delayed. I asked what happens if a flight is canceled. The answer is that they will book you on the ferry. This is good except that there are only three ferries, 8AM, 3 PM and 5 PM. I had a flight leaving Invercargill at 3 and a flight from Stewart Island at 1:30. If the fligit I delayed or canceled they will put you on the next ferry, which is 3. This of course means you miss the flight to Auckland. So if you are going to make this trip you best buy the flexi fare, which are the more expensive. We had not so we purchased ferry tickets on the 8 AM boat to ensure we would be able to fly out. Not the best method at it was quite expensive. Stewart island flights do not reimburse.

Date of experience: January 2016
1  Thank waiake1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 January 2016

This is real flying. Plane only holds 8, twin propeller engines.
Loved it
I flew to Mason's Bay and we landed on the beach / totally awesome!

Date of experience: January 2016
Thank HKinsey
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 January 2016

We booked the flight instead of the ferry as it is much quicker, gives aerial views and is not far out in price.
It was a great experience flying over.
A bit of fun that they weigh the passengers as well as the luggage - but you can tell why when you consider the size of the plane.

We left our heavy luggage in their store at Invercargill.

On the way back, unfortunately, the weather was too bad to fly, so we were transferred to the ferry. Didn't really mind as we were not in a hurry and it gave us the experience of both routes.

However, the problem arose with the luggage left in Invercargill.
We were, of course, a lot later than we would have been by plane and, despite being told there would be someone there, everyone had gone home. Not ideal. Someone else in the group of passengers had even been picking up a rental car key from them - so couldn't.
Fortunately a different pilot with the company happened to come in and was able to sort us out - but that was by luck, not design.

I hope they have now sorted things out so this doesn't happen again - but just bear this possibility in mind when you leave things in their office.

Date of experience: November 2015
1  Thank active_traveller_UK
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 January 2016 via mobile

We booked the coast to coast through Stewart Island flights. Most flights were cancelled that day due to low cloud in Oban but we were lucky that Mason nay was clear. The trip itself was great although visability very poor at times. The water taxi organised by SIF was on time. Two mix ups made the day difficult. We were told the water taxi would drop us at 6pm in Golden Bay where our B&B pick up was waiting. We were dropped close to 7 at the main wharf leaving our host waiting for some time at the wrong place. The second was that SIF were going to leave our overnight bag at their Oban depot. When we checked in they did not label it so despite being named the same as our flight ticket it didn't get loaded onto the plane and we were left wet and muddy from the walk with no clothes till the next day and no way to contact the now closed airline office. (Luckily our B&B managed to get hold of someone to find out what happened). There was no apology or explanation call. Very dissapointing and ruined what was otherwise a good day on Stewart Island.

Date of experience: December 2015
Thank Shaz10
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 29 December 2015 via mobile

We were a group of 11 friends tramping on stewart island. Everything was organised quickly via mobile phone..nothing was too much of a bother for the staff.

Date of experience: December 2015
Thank ronz01
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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