We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Yum Cheese Rolls”
Review of Industry Cafe

Industry Cafe
Ranked #14 of 147 Restaurants in Invercargill
Description: After purchasing Industry in July 2018, head chef and owner Mark Heffer’s lifelong dream of owning and operating a cafe alongside his family and close friends was complete. With eight years experience as a chef with a passion for good food, that passion is now directed into bringing Invercargill the very best food and drinks possible. We want dining with us at Industry to be an experience, not just a meal.
Restaurant details
Description: After purchasing Industry in July 2018, head chef and owner Mark Heffer’s lifelong dream of owning and operating a cafe alongside his family and close friends was complete. With eight years experience as a chef with a passion for good food, that passion is now directed into bringing Invercargill the very best food and drinks possible. We want dining with us at Industry to be an experience, not just a meal.
Reviewed 20 November 2020 via mobile

When in Southland gotta have a cheese roll and Industry did not disappoint.
Tried the chorizo and bacon cheese roll and it was yum.
All the cabinet food looked awesome, I am surprised this cafe isnt more highly rated.
Its located a bit out of the main area but the parking is great so if you have a car give it try.

Date of visit: November 2020
2  Thank 67TravelBug67
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Industry Cafe, Owner at Industry Cafe, responded to this reviewResponded 17 April 2023

Thanks heaps for your review ! We do love our cheese rolls and we are glad you enjoyed them to 😊

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviews (92)
Traveller rating
Traveller type
Time of year
Language

13 - 17 of 92 reviews

Reviewed 30 October 2020

Our visit to Industry Cafe during our stay in Invercargill came about as it was the top rated cafe on Trip Advisor.

The lovely lady on the counter was really friendly and helpful when we arrived. She sorted us out with menus to look over. Once decided, we placed our orders without any fuss.

We must of arrived at a good time as 10 minutes later the cafe was packed! People did not stop coming and going the entire time we were there.

I ordered the eggs benedict with bacon and switched the hash browns for ciabatta + a flat white with coconut milk and my partner ordered The Bad Boy meal with a flat white.

My partner was a little disappointed in the size of the meal when it came out but commented it was more filling than it looked and ended up being more than enough food.

My meal was absolutely delicious! The eggs were cooked perfectly - nicely cooked whites with runny yolks. The hollandaise sauce had good flavour and didn't have an overpowering taste.

The were a couple of downsides, though nothing too major. I would have preferred my meal to be served on a plate as it was rather difficult to eat out of the bowl type dish it was in. Also the crust of the bread and bacon was a little too crispy. This made it very hard to cut with a knife and try to pick up with a fork. This definitely did not affect the flavour and the meals were still very good, just slightly awkward to eat.

My parents ordered the Tried and True Toast, Plain Old Eggs on Toast with bacon as well as coffees. Very satisfied with the taste of their meals also but had the same experience with the cripsy toast and bacon.

We weren't too keen on the coffee but my partner and I decided that it was due to personal preference on the taste of coffee beans they use. No reflection on the cafe at all, they were definitely well made, quality coffees which we were still happy to drink, just not quite our flavour.

The cafe had an awesome design. I loved the colours and how bright and open it was. It had a lovely atmosphere and feel about it.

We experienced great customer service during our visit, everyone was so friendly. The food was of very good quality and the meals were worth the price. This was a lovely experience out for us and is somewhere I would happily return to. Thanks for a great breakfast :)

Date of visit: October 2020
    • Value
    • Service
    • Food
Thank brittneywhittinghamx
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Industry Cafe, Owner at Industry Cafe, responded to this reviewResponded 17 April 2023

Thanks very much for your review, ones like this are extremely helpful as they have heaps or feedback for us to digest.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 October 2020 via mobile

I visited Industry for a late lunch on the way to the airport. After ordering a chicken filo, I sat down and patiently waited with my order number. After 30 minutes, I asked how much longer my order would take. The staff initially said they had no record of my order, but with my insistence finally found my order on their computer. They then advised me that they no longer had any chicken filo and offered me a cake instead! At that stage I needed to leave to catch my flight and didn’t think a cake was a suitable lunch (they had sold all of their other lunch food during my 30 minute wait), so I asked for a refund and left. A complete waste of time, resulting in me catching a flight without lunch.
I strongly suggest you avoid Industry at all costs. The cafe called “The Batch” down the road has much better service, better looking food and a much nicer interior. Go there instead.

Date of visit: October 2020
1  Thank Southerncrossflyer
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
IndustryCafeNZ, Owner at Industry Cafe, responded to this reviewResponded 16 October 2020

Hi there,

I'm very sorry to here your dining experience with us wasn't a pleasant one.

From what we could tell there was a problem with our till and your docket didn't print out in the kitchen. Im awfully sorry about how this was all handled i informed my staff to offer you a full refund, aswell as something on the house to take with you for your troubles.

If you would like to get in contact with us I would be more than happy to send you a voucher so we can show you this is not a usual occurrence for us.

Mark


Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 September 2020

Early flight into Invercargill . Remembered Industry from the last trip. Fantastic breakfast, good coffee and great service

Date of visit: September 2020
Thank H7354SAianw
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Industry Cafe, Owner at Industry Cafe, responded to this reviewResponded 17 April 2023

Thanks very much for the review and we hope to see you again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 September 2020 via mobile

We visited for lunch 10 September 2020, 3 of us.
Food very nice, and coffee also good.
However the service was the closest to “Faulty Towers” I have seen for years, a complete shambles.
Four times we had to ask for water before it arrived. Waitress completely unfazed and informed us she had forgotten our request.
It seemed to us that there was no one in charge and all the waitresses were doing their own thing in a haphazard way.
Won’t be back I’m afraid.

Date of visit: September 2020
Thank Explorer747143
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
IndustryCafeNZ, Owner at Industry Cafe, responded to this reviewResponded 13 September 2020

Hi there

Thanks for your review and feedback, as im sure you are aware everywhere is struggling currently to keep up with all the regulations set out by the government to keep people safe in hospitality. Our front of house staff are having to juggle multiple tables at a time, and being that you are only aloud 1 person to seat, take the order, run the meals and take payments it is sometimes easy to forget a request unfortunately. We hope that you understand that this is trying times for us and we hope you will give us another chance when we are back to normal.
P.s we love your faulty towers reference and next time you come in we will make sure that Manuel is not serving you 😂

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers who viewed Industry Cafe also viewed

Invercargill, Southland Region
Invercargill, Southland Region
 
Invercargill, Southland Region
Invercargill, Southland Region
 

Been to Industry Cafe? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Revenue impacts the experiences featured on this page, learn more.
© 2024 Tripadvisor LLC All rights reserved.

This is the version of our website addressed to speakers of English in New Zealand. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu.