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“Not wheelchair friendly ”

Ombrellos Kitchen and Bar
Ranked #55 of 394 Restaurants in Dunedin
Certificate of Excellence
Price range: US$15 - US$22
Dining options: Breakfast, After-hours, Reservations
Restaurant details
Dining options: Breakfast, After-hours, Reservations
Reviewed 11 March 2018 via mobile

Great food and venue - wonderfully friendly staff - BUT it isn’t wheelchair friendly. My suggestion would be to invest in a portable wheelchair ramp - it would be a cheaper option than widening the door from the courtyard. Also, when people ask if it is wheelchair friendly ... be honest. I don’t think they were purposefully dishonest - but showed a lack of awareness of the need for dignity and ease for wheelchair bound patrons. If people ask if it’s wheelchair friendly - give them the door measurements from courtyard to restaurant.

Thank bilinda o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
767josh, Owner at Ombrellos Kitchen and Bar, responded to this reviewResponded 13 March 2018

Hi, thank you for your review, and no we are not wheelchair friendly, only accessible enough. The good news is that we have booked for a full change to the entrances and toilets in order to be fully compliant by council standards of accessibility. We did enquire for a ramp for the bar but were told that because of the angle from the floor to the step the ramp would have to stick out to the pavement and therefore not acceptable by council regulations. The work is expected to start in July and should take about 4 weeks all going as planned. The plan is to make the bar area, the toilets at the bar and the courtyard accessible. However as the buildings are very old, not all areas of the villa and the private dining rooms will be wheelchair friendly. At least not just yet.

I am more than happy to continue this conversation over email bookings@ombrellos.co.nz

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4 - 8 of 144 reviews

Reviewed 6 March 2018 via mobile

I was so impressed with the atmosphere, food and service at lunchtime last week that I insisted we return for dinner over the weekend. The meals were excellent and drinks were stunning. Definitely will be returning for more polenta fries!!!!

Thank rcgfNZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 March 2018 via mobile

We had our nurses reunion (32 participants)afternoon tea at this cafe and were very impressed with the tasty food, friendly service and congenialsurroundings. Central location very convenient

Thank Margreet S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 March 2018

The restaurant was fairly croweded when wer arrived but the servers were gracious and found us a great spot upstairs which worked out really well for us

Excellent food!

Thank Alexandra S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 February 2018

Have been to Ombrellos a couple of times and really enjoy the meals they serve up. The staff are very good and the service is excellent. As the wife is a celiac place to find a meal can be a challage some times but at Ombrellos this is not an issue. Plenty to choose from and the meals taste very nice. I am a venison nut so I always get this meal and it is always cooked spot on and very tender.

1  Thank gusgus2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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