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Excursion67210273859

Comfort and convenience

5.0 of 5 bubblesReviewed 4 weeks ago
Best hotel bed ever. Lovely rooms and great ambience. Executive rooms have lovely patios overlooking city or sea. Comfy chairs, great useable space within the room. Responsive heating/cooling system. Great room service food and all accompanied by friendly laid back kiwi service.
Date of stay: May 2024
Trip type: Travelled on business
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DCH Duty, Guest Services / Front Office at Scenic Hotel Dunedin City, responded to this review
Responded 3 weeks ago
Dear Guest,

Thank you for your wonderful review. It is fantastic to hear that you enjoyed the best hotel bed ever, along with our lovely rooms and great ambience.

We are glad you appreciated the hotel and left us a review with all the positives.

We hope to welcome you back soon!

Regards,
Sagar
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (1,012)
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Traveller rating
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1 - 6 of 1,012 reviews
Reviewed 19 May 2024 via mobile

There was no private car parking left so we were suggested to park on the street, pay for parking and leave our vehicle in the middle of the city on a busy Saturday night which was concerning.
The rooms are very nice with a big comfy bed but we had to ask to switch rooms as we were placed right next to the elevator and shared a wall with it as it constantly went up and down loudly. Even the room we moved to was noisy so I can’t imagine what it’s like in the other.
To pay over $200 for a room I was disappointed

Room tip: If there’s no private parking under the hotel you have to pay for metered parking on busy Dunedin street. Wouldn’t like to leave a nice car
Date of stay: May 2024
Trip type: Travelled with friends
1  Thank rujg108
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DCH Duty, Guest Services / Front Office at Scenic Hotel Dunedin City, responded to this reviewResponded 27 May 2024

Dear Guest,

Thank you for sharing your feedback. I apologize for the inconvenience you experienced with parking and the noise issues during your stay. I hope this was conveyed to the team and they tried assisting where possible.

We are glad to hear you found the rooms nice and the bed comfortable, but I regret that your overall experience did not meet your expectations.

Warm Regards,
Sagar

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 March 2024 via mobile

Centrally located hotel near sights, coffee shops, restaurants—very friendly and helpful staff! Rooms were spacious, clean and had amenities—coffee set up, large refrigerator, soap etc and laundry detergent. Was quiet—on site restaurant that we did not get a chance to try.

Date of stay: March 2024
Trip type: Travelled as a couple
Thank O9524BGjohnp
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DCH Duty, Guest Services / Front Office at Scenic Hotel Dunedin City, responded to this reviewResponded 12 March 2024

Dear Guest,

Thank you for the review. Glad to hear that the staff were helpful and the room met your expectations.

Hope to see you again in the near future.

Regards,
Sagar

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 February 2024

This is an average hotel in the city of Dunedin. It's centrally located in the city next to many restaurants and things to do in the city. I stayed for one night while on a bus tour with AAKings. I would stay at this place again. It was a clean area with a great breakfast.

Date of stay: November 2023
Trip type: Travelled solo
Thank Jay B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DCH Duty, Guest Services / Front Office at Scenic Hotel Dunedin City, responded to this reviewResponded 12 March 2024

Hello there,

Thank you for your time and review.

Glad to hear that you would consider staying with us again.

Thanks,
Sagar

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 February 2024

Lovely spacious room, very clean (commending the housekeeping staff!)
Our king bed was SOOOOO comfy not to mention the amazing views over the city / harbour. Room service staff very efficient and friendly.
It was so close to everything we wanted in the city.
Would DEFINITELY come back to stay.

Room tip: Room service staff happy to provide non diary milk for your coffee if you ask.
Date of stay: February 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank BarbarellaNz
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DCH Duty, Guest Services / Front Office at Scenic Hotel Dunedin City, responded to this reviewResponded 12 March 2024

Dear Guest,

Thank you taking the time to give us a lovely review. Really appreciate that the team efforts are highlighted.

Thanks,
Sagar

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 February 2024 via mobile

Clean comfortable rooms and a central location. Everything you need is provided in the rooms safe fridge wine glasses cups tea coffee (including a decent coffee bag!) WiFi is great. Location is perfect for everything in the centre with loads of bars and restaurants nearby. There was plenty of parking available at the sister hotel a 5 minute walk away and we were able to unload our car with cases etc. then drive to the other hotel to park. All staff were so friendly and helpful. Highly recommend.

Date of stay: January 2024
Trip type: Travelled as a couple
Thank poroger
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DCH Duty, Guest Services / Front Office at Scenic Hotel Dunedin City, responded to this reviewResponded 21 February 2024

Dear Guest,

Thank you for your time and leaving us a lovely review.

Furthermore, it is good to hear that the team was able to provide you with a great customer service experience. We also appreciate you highlighting the amenities provided.

Hope to see you again in the future.

Thanks,
Sagar

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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