We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (883)
Filter reviews
883 results
Traveller rating
335
370
139
25
14
Traveller type
Time of year
LanguageAll languages
More languages
335
370
139
25
14
Show reviews that mention
All reviews breakfast buffet car park comfortable bed per day hotel restaurant nice room new zealand speights brewery easy walk free wifi great place to stay stayed for one night railway station south island valet parking central city comfortable stay
Filter
Updating list...
4 - 9 of 883 reviews
Reviewed 8 November 2018

I don't understand why this hotel has a policy of checkouts as early as 10am. If this is the case, they should mention that to guests at checkin as it is not normal at all. Especially if a guest is eating the breakfast on offer here, how will they have time to checkout?

The hotel parking is expensive at $16. Basically slightly cheaper than being on the street.

On the plus side the gym was pretty outstanding. Beds comfortable too. Staff all friendly, so scrapes a 3* for me.

Date of stay: November 2018
  • Trip type: Travelled solo
    • Location
    • Cleanliness
    • Service
1  Thank majicka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 November 2018

We really noticed the small things during our stay - complimentary unlimited wifi, valet car parking, evening bed turn down service, quality toiletries, no additional room service delivery charge, discount for kids dining at breakfast, separate baby toiletries with the portacot and great friendly service from staff.
We stayed for six nights in a two level suite on the top floor so had plenty of room to spread out with two kids. The hotel is in a great central location and walking distance from a number of eateries, sightseeing spots and shops.

Room tip: The sixth (top) floor was quiet with no noise issues for our babies
Date of stay: November 2018
  • Trip type: Travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank AuntyLe0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KateW3399, Guest Relations Manager at Scenic Hotel Southern Cross, responded to this reviewResponded 5 weeks ago

Dear Guest, thank you kindly for your lovely review, we were so pleased to hear how much you and your family enjoyed your stay and are delighted to know that all of those little touches really help to make a comfortable and enjoyable home away from home. Thanks again and we hope to host you in the future. Kind regards Kate

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 October 2018 via mobile

This hotel is located well for a visit to the city, walking distance to the centre with many nice restaurants within walking location.
Only down side with location is the charge for parking $16 a day.
Our room was first floor and overlooking the road so not great as noisy throughout the night. But the room was well appointed with all amenities and a good space.
Would stay here again but would ask for a higher floor.

Date of stay: October 2018
Trip type: Travelled with family
1  Thank Ccalvert1972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KateW3399, Guest Relations Manager at Scenic Hotel Southern Cross, responded to this reviewResponded 26 October 2018

Dear Charlotte, thanks for taking the time to let us know how your recent stay was we really appreciate your feedback and hope to host you again soon. Kind regards, Kate

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 October 2018

Excellent range of fresh food including Buffet, fresh fruit, jucie's especially the cooked buffet, which has an excellent range of food also, very helpful wait staff, clean and tidy, very attentive but not annoying. Food service manager Bonn Tucker is very helpful.

Date of stay: September 2018
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
Thank RuckMonkey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KateW3399, Guest Relations Manager at Scenic Hotel Southern Cross, responded to this reviewResponded 4 October 2018

Dear Guest, So glad to hear you enjoyed our breakfast selection so much, we know how much of a difference a great start to the day can make so we try and give our guests the best selection we can and we're delighted you appreciated this so much, Many thanks and we hope to host you again soon, Kind regards, Kate

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 September 2018

I stay at the Southern Cross every time I'm in Dunedin. The hotel is impeccably kempt, the building is stunningly ornate yet tasteful and refined and the staff are simply amazing! I travel some 9 mouths out of the year and stay in hotels all over the world and I can honestly say, thanks to the warm and genuine hospitality of Samantha and the others, The Southern Cross is my home away from home.

Date of stay: September 2018
Thank gdenright2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KateW3399, Guest Relations Manager at Scenic Hotel Southern Cross, responded to this reviewResponded 21 September 2018

Dear Guest
Thank you so much for your great review, we were absolutely delighted to hear how much you enjoy your stays with us and the staff will be so pleased to receive your praise. Thank you kindly and we look forward to welcoming you back again soon. Kind regards, Kate

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews