We called in for Brunch yesterday Saturday 18th August (4 adults), our order was taken quite quickly. 40 mins later no sign of the food although other diners who came in after us were being served theirs. We asked a waiter and he said he would go and check, said ours would be next 3 to 4 minutes away, 15 minutes later still no food, we asked another waitress she came back saying it'll be 5 minutes, I said I think our order was forgotten and she just grinned and said oh that wouldn't happen, at this point one hour later we decided to just leave because how could we trust it to be 5 mins, the waitress was very rude indeed, no apology was offered at any time and the first waitress who took the order never once looked at our table, even though she walked past several times. It's a shame really because the food that did come out to the other diners looked really good and we were looking forward to it, just a pity you've got staff that probably don't want to be there and are just rude to customers. We were only visiting Dunedin for the day and had lots to do, so just wasted an hour of time. Very poor service.
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