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Arden Street House
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Reviews (74)
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All reviewsother guestsfresh fruit saladcharming place to staynew zealandensuite roomfriendly hostsquiet locationwould stay againcomfortable bedfree wifijoycewoofersuniversity
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17 - 22 of 74 reviews
Reviewed 26 May 2016

Booked the accommodation for a month with two other friends of mine. Affordable and a very comfortable stay. The owners and helpers were incredibly helpful and sociable. Dinners at the house were particularly delicious and definitely provided a very kiwi experience. 15-20mins walk into town through the very beautiful botanical gardens. I recommend this B&B highly to anyone.
Many Thanks to the owners for having us over!
Shaan

  • Stayed: March 2016, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank islams4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
joyce l, Owner at Arden Street House, responded to this reviewResponded 28 May 2016

Hi Saan,
Thanks for the great review. It was such a pleasure hosting you and your two friends, we also especially enjoyed the great conversations and fun at dinner times. I know the three of you are going to make fantastic doctors. All the best for your futures. Keep in touch!
Cheers
Joyce Dave, Vivien and Malvina.

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Reviewed 24 April 2016

Stayed here for a month, best decision I could of made! The owners are warm, welcoming and very helpful. Also, add in affordable pricing, great company at dinner and a whole host of guests from near and far, it is easy to see why I had such a great time here. If you are looking for a nice place to say, with a nice walk into town (through the botanical gardens) or a manageable drive, I could not recommend a friendly, nicer place.

  • Stayed: February 2016, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank Kwesi S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
joyce l, Owner at Arden Street House, responded to this reviewResponded 26 April 2016

Kwesi it was such a pleasure to host you and your two friends. We so really enjoyed the dinner times together the great conversation, your infectious laughter! I know you will make a fantastic doctor! All the best for your future! Keep in touch!

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Reviewed 19 March 2016

We stayed there for two nights in December. We had the double room with own bathroom. The sleeping room was okay sizewise and the bed was good. The bathroom is really tiny and needs definitly some update. We stayed in several other B&Bs in NZ and this one was the worst "value-for-money" wise. Not sure but during our stay the B&B was run by some long term guests becaus the owner were on vacation. We didn't had breakfast but from the choice is was lower standard and do-it-yourself. If we wouldn't had paid upfront we would have definitly left for another accomodation. For travelers without car: be aware that it is located on the top of a steep street.

  • Stayed: December 2015, travelled as a couple
    • Value
    • Location
    • Service
Thank MikeSB81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
joyce l, Owner at Arden Street House, responded to this reviewResponded 26 April 2016

It is such a shame when as an business owner who has heart and souls into our business going the extra mile, to make sure that guests stay with us create unique and warm memories and much as we know that we have done everything we can to give our guests a lovely stay and experience.
A negative review such as this guest has written is such a shame for a number of reasons:
1) that they felt they had a bad experience, as we try very hard to ensure all guests have some real kiwi hospitality an unique and great experience staying with us.
2) it is also such a strong and negative review (can have a large negative impact on a business.
I think that to criticize, my very experienced staff (calling them long term guests?)
Criticizing the breakfast as lower standard (which they did not actually even see), our breakfasts are a continental breakfast of fresh fruit salad, home made yoghurt, assorted breads and assorted cereals (muesli, cornflakes wheetbix), orange juice, assorted teas, plunger coffee.
December is the height of the tourist season and at $130 for a room with its own ensuite bathroom and including breakfast would be considered very affordable and not expensive.
Yes I am disappointed and saddened that these guests felt the need to write such a negative comment and give us such a low rating, our business if our life and we do take all comments very seriously, (whether it is accurate or not, it is still very upsetting.)

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Reviewed 15 March 2016 via mobile

Stayed here for 1 night. Owners were extremely friendly on our arrival. Home away from home feeling. Beds very comfy. Only negative was the shower. Not much water pressure or hot water. Close enough t town if u have a car and some great spots to see around Dunedin.

Stayed: March 2016, travelled with friends
Thank Shelliann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 February 2016 via mobile

Joyce and Dave are very welcoming and we had a fabulous time to see the town and beaches and natural life in Dunedin with them.
We also had great time cooking dinner and sharing with other guests.
The house is very dedicated with exotic and folk decorations, both people and cats are very nice.

I will come back if I have chance to visit Dunedin again :D

Stayed: February 2016, travelled with family
Thank Bangyun W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
joyce l, Owner at Arden Street House, responded to this reviewResponded 20 February 2016

Thanks Susana, Simy and Yolanda for coming to stay with us. We really the lovley dinner you cooked for us and enjoyed meeting you all and sharing some adventures with you also. Enjoy the rest of New Zealand

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