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“Dis interested staff”

Emerson's Taproom and Restaurant
Ranked #26 of 388 Restaurants in Dunedin
Description: Emersons Taproom sits in the heart of Emersons Brewery. Serving a wide range of beers on tap and a menu that complements them. Come, sit back, relax and immerse yourself in the working brewery. Founded by Richard Emerson in 1992 - we are part of his dream to run a Family Brewery Pub.
Restaurant details
Description: Emersons Taproom sits in the heart of Emersons Brewery. Serving a wide range of beers on tap and a menu that complements them. Come, sit back, relax and immerse yourself in the working brewery. Founded by Richard Emerson in 1992 - we are part of his dream to run a Family Brewery Pub.
Reviewed 24 February 2022

More often than not we get seated here and then just abandoned. We come here 3 times a week and the food and beer is great but the service is crap. Such a pity they can't get it right. I thought CJ would be all over this, but no. Pick your game up team or you will get more bad reviews

Date of visit: February 2022
Thank C3739JVjuang
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Elle R, Marketing at Emerson's Taproom and Restaurant, responded to this reviewResponded 28 June 2022

Hi, thanks for taking the time to review and we're sorry you received the service you did. Thank you for supporting us so regularly and I hope the service you've received since you posted this review has been better. Since this review (and others we received during this period of time back in February/March), we've put more focus on staff training and service quality. We want to give great service and we take satisfaction from positive reviews and happy customers. So we know we need to do better when we don't deliver! Cheers from the Emerson's team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviews (462)
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33 - 37 of 462 reviews

Reviewed 1 February 2022

Food is terrible, the chef needs the boot. Don't come here. The beef brisket was disgusting, it made me feel physically sick. Never returning

Date of visit: November 2021
Thank Cooper2507
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 January 2022 via mobile

If you’re into ur Emerson’s then this is defiantly the place for you. Spacious and nicely decorated brewery where you can get a drinks of your favourite tipple and a bit of food to match. They also have a retail shop.

Date of visit: January 2022
1  Thank AnthonyG542
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 January 2022

Went for dinner.. wontons we’re ok but weird and way too much coriander . They were flat wontons with food on top not a filled wonton, which made eating tricky.We had these as a sharing plate. Was difficult to share across a booth with one plate. We both had the steak and it was over seasoned and too many competing flavours.I asked for salad … which was done type of tasteless slaw placed under the hot food. My plate was swimming in blood and was not pleasant hence most food left. The chips weren’t great either and were soggy. $140 for pub food .. yeah it’s a no from me.

Date of visit: January 2022
Thank Kiwijan99
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 December 2021 via mobile

Monday December had the black chicken buns and partner had Korean chicken burger and smoky chips. Ordered too much but the food was very tasty. Beers we selected were great. Overall a very enjoyable lunch

Date of visit: December 2021
Thank BruceW1961
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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