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Natural High - very helpful!

We visited New Zealand for 1month, and after a mix up with our travel plans, Natural high went out... read more

Reviewed 1 week ago
Culture39644452115
via mobile
Best customer service and prices in Chirstchurch!

Claire, Steve and crew were super easy to work with. We booked from overseas, 25 hours behind NZ... read more

Reviewed 4 weeks ago
saltylizzy
,
Oahu, Hawaii
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Reviewed 4 December 2017

The team at Natural High were extremely friendly and helpful. They gave us suggestions of routes we could take for our day of road cycling. We settled on riding out to the beach and then up to Godly Head and back along Summit Road to Sign of the Kiwi. It was a beautiful day and reminded us a lot of riding back home in Marin County, California.

When we got back to Natural High we had trouble with our rental car and the Natural High team helped us drive it back to the rental car agency at the airport. Thanks again Natural team for an excellent day!

Date of experience: November 2017
Thank Trevor G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NaturalHighnz, Owner at Natural High, responded to this reviewResponded 5 December 2017

Hi Trevor. Great photos! Thanks so much. Happy to help you with your cycling adventure. See you next time :)

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Reviewed 1 November 2017

Easy reservation process for bike and camper van via email, with quick and competent feedback. Upon collecting the bike, I received so many good tips and ideas that I will come back to New Zealand! These guys were absolutely wonderful.

Date of experience: October 2017
Thank mgca2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NaturalHighnz, Owner at Natural High, responded to this reviewResponded 3 November 2017

Thanks - glad we could be of assistance.

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Reviewed 20 October 2017 via mobile

Bike in great condition. Lasted perfectly for two weeks on the road. Good customer service. Would recommend to all.

Date of experience: October 2017
Thank Tommnn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NaturalHighnz, Owner at Natural High, responded to this reviewResponded 22 October 2017

Thanks Tom! See you next time.

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Reviewed 10 October 2017

I rented a bike at very short notice for ride up Summit Road. The staff were really helpful and friendly and gave some really useful advice on the best route to take. The bike was in very good condition and ran smoothly. Thanks for a great day!

Date of experience: September 2017
Thank tsrobinson1989
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NaturalHighnz, Owner at Natural High, responded to this reviewResponded 12 October 2017

Thanks Tim. Glad we could be of assistance!

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Reviewed 4 October 2017

I rented two bikes from Steve in a package with the Campervan and left out of Christchurch for a two week tour of the south island. The trip went well for a few days and the bikes were fine. Then I had a bike malfunction that made the bike non functional. I always say you find out about people when things go wrong. Well when I called Steve and explained the situation he quickly made arrangements for repairs at a bike shop several hundred kilometers away from his place to fix the bike. Steve was right there to help me out and stand behind his bike. The delay time was minimal and caused no delays in our vacation schedule. I appreciate his professionalism and understanding that I was on a trip of a lifetime and he wanted to make that experience as good as it could be.. THANKS STEVE!!...Eric...

Date of experience: September 2017
Thank Eric S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NaturalHighnz, Owner at Natural High, responded to this reviewResponded 6 October 2017

Thanks very much Eric. We pride ourselves on making every clients NZ cycling adventure the best possible experience. Hope you can make it back again one day for some more NZ mountain biking.

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