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Brian L

Happy with room, restaurant a bit below par

Review of Bealey Quarter
4.0 of 5 bubblesReviewed 24 Mar 2024
Room was fine, 2 king beds, hotel has a central courtyard that we used for evening drinks. Lovely setting. One problem was that the restaurant didn't do the continental breakfast each day, also staff were not that knowledgeable. Nice location
Date of stay: March 2024
Trip type: Travelled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bealey Quarter, Owner at Bealey Quarter, responded to this review
Responded 25 Mar 2024
Dear Guest,

Thank you for your five-star rating and recommendation, we are so glad to hear you enjoyed your stay with us at The Bealey Quarter.

We are incredibly grateful for your feedback and will use this to implement new measures.

We look forward to hosting you again!

Thank you.

TJ
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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2 - 7 of 282 reviews
Reviewed 14 February 2024

The guys here are awesome. The staff are so friendly , the premises is clean and tidy and well organised I cannot fault the place one bit highly recommended to any one wanting to stay , great vibe awesome bar and restaurant on site just the best AAA+++

Date of stay: January 2024
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
Thank jasonhugh666
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bealey Quarter, Owner at Bealey Quarter, responded to this reviewResponded 26 March 2024

Hi Jason,

Thank you for your five-star rating and recommendation we are so glad to hear you enjoyed
your stay with us at The Bealey Quarter and look forward to seeing you again.,

We are incredibly grateful for your feedback and will use this to implement new measures.

Thank you!

TJ

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 December 2023

Staying here 5 days for a sports tournament. Realised problem as soon as I checked in. There is no air ventilation in rooms at all. No aircondioning is one thing but it's just a box with a glass sliding door for air. This is fine upstairs where you can leave the sliding door open at night but on the ground level you can't. You have to close for safety. It is horribly hot and stuffy. No security panel or bars on sliding door. Horrible, horrible experience in summer.

Room tip: Stay upstairs.
Date of stay: November 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
1  Thank Roving26059631812
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bealey Quarter, Owner at Bealey Quarter, responded to this reviewResponded 14 December 2023


Dear Guest,

Thank you for your feedback. Just to let you that we have air conditioners in the Studio's rooms just in case it's a hot day and you would like to book the studios.

Regarding security, we have a Night Manager onsite who is looking after night activities,
Security, controlling noise, etc.


We are incredibly grateful for your feedback and will use this to implement new measures.

Thank you

TJ

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 October 2023 via mobile

Wifi stopped working at 8am, has been 12 hours waiting, still isn’t working. Had to turn on my data so I could receive communications from my tour. The restaurant across the street has no problem with wifi working. Front desk said they could do nothing. Netflix didn’t work…..not impressed!!!!!!!

Date of stay: October 2023
Trip type: Travelled solo
Thank Christine W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bealey Quarter, Owner at Bealey Quarter, responded to this reviewResponded 11 October 2023

Hi Christine,

We are very sorry to read of your disappointing experience with us. We are incredibly grateful for your feedback and will use this to implement new measures.

The wifi is back and working it was a fault from the provider their system was down which has been rectified.

Thanks

TJ

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 September 2023

Great stay! Staff amazing - was able to score a great Grabone deal for theee nights including breakfast. Needed to make some changes due to another family member last minute joining us and nothing was a problem ! Early check in unexpected and gladly taken up. Brekkie from the bEaley was beaut and on the Saturday able to have buffet brekkie due to the Rugby World Cup All Blacks match was awesome! Stayed in courtyard studio - backing onto the lodge. Room comfortable enough. Clean and well serviced room. Walls are a bit thin and can hear laughing from
next door - but no bus loads staying in the lodge so was reasonably quiet. Bealey Ave is a main thoroughfare so can be quite a few street sounds (sirens and fast cars) but wasn’t a problem. Parking you may move your vehicle around . Grounds are clean and loads of amenities to use and a discount at the Bealey! Massive shout out to Isha, Katie and the morning bealey staff that treated us like kings!

Room tip: Don’t forget to use your 10% discount with your room key at the Bealey and need assistance just ask the staff really accommodating.
Date of stay: September 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Freedom35818798177
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bealey Quarter, Owner at Bealey Quarter, responded to this reviewResponded 17 September 2023

Hello there,

Thank you for your five-star rating and recommendation we are so glad to hear you enjoyed
your stay with us at The Bealey Quarter and look forward to seeing you again.,

We are incredibly grateful for your feedback and will use this to implement new measures.

Thank you

TJ

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 August 2023

I found the female duty manager to be rude and disrespectful. The place has poor parking so I Parked where I could as the alternative was to walk a significant distance to get to my room in the rain.

I accept the place I parked wasn't ideal but it was the attitude of the manager that was appalling. Rather than ask if I could move the car or ask why I parked there she whinged like a 5 year old kid!

I also found the rooms cold and for a place like Christchurch there should be electric blankets on the bed. We also ran out of towels, and went to reception to get some towels and the duty manager told us we would need to wait until cleaning staff come in. Shocking customer service!

Room tip: Dont take a car - parking is terrible!
Date of stay: August 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Excursion30527074252
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bealey Quarter, Owner at Bealey Quarter, responded to this reviewResponded 17 September 2023

Hi there,

We are very sorry to read about your disappointing experience with us.

We are incredibly grateful for your feedback and will use this to implement new measures.

Thank you

TJ

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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