I booked this place for more than 4–5 times and didn’t notice anything worse like this. Our visit was on the 25th February. I booked 2 rooms for me and my friend.
We checked in at around 3.30 and open the door and noticed the disaster. Rooms were same as how the last occupant left it. From bed to everything is a mess. I still took it easy and walk to the reception. There was a guy name TARIK lately found out he is the manager. I told him what it is and he didn’t even apologies or look at my face. And then he asked me “so what?”
That’s his reply and it sounds like “if u wanna fight let’s fight “
There’s a house keeping manager step in and talked to us nicely and said that it was a busy day and will ready the rooms as soon as possible. So we took our bags down to the car and went out to town for a drive till the rooms ready.
we waited an hour and come to the room. If not wrong it was room number 41-42.
I went for shower and unbelievable the shower area started to flood. I stoped my shower as water start to over flow and filled up other parts of the bathroom. So I faster went to other room to continue my shower. My wife do the same.
I didn’t go to reception as I was worried about facing the gangster like manager.
So I came home and wrote. Then he replied with $100 refund. I refused as that’s not justify the inconvenience we experienced.
After then no reply at all.
I often travel to Nz / Australia and singapore for work replayed trips. But this was the worst one as they didn’t do anything to recover yet react terrible manner to the guest.
TERRIBLE! TERRIBLE! TERRIBLE

I stayed at the Bealey Quarter for 7 nights while visiting Christchurch and would highly recommend it. I booked a room in the courtyard and loved being able to step outside in the mornings to eat my breakfast (room service from the bar). The room was very comfortable and I felt very safe staying there even though I was traveling alone. The staff was also very friendly and helpful (answered a ton of questions before I arrived and immediately came over to figure out why my TV wasn't working).

I arrived before checking had started so my room wasn't ready but they stored my suitcase and gave me a key to the shared facilities in the hostel side of the hotel so I could freshen up.

This place has everything I could have possibly needed while traveling (laundry, wifi, room service, etc) and guest even get a 10% discount at the bar. I would definitely stay with them again next time I visit Christchurch.