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Reviewed 2 May 2019

Date of stay: April 2019
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Bradley C, General Manager at Novotel Christchurch Cathedral Square Hotel, responded to this reviewResponded 6 May 2019

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 29 April 2019

Location: close to restaurants and shops, easy to find.
Rooms:
1. 903 spacious, clean and quiet, but hated the bath and shower combo. It is such a dangerous object to have in bathrooms.
2. 912 spacious, clean, not as quiet - as our neighbours were a bit noisy. Loved the big shower cubicle.
Breakfast buffet was tasty, but not a great range.

Date of stay: April 2019
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank monteloveslife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bradley C, General Manager at Novotel Christchurch Cathedral Square Hotel, responded to this reviewResponded 6 May 2019

Hello Joy

Thanks for the detailed feedback. great to hear the rooms very nice and clean for you. The shower over the bath combination is a love it or hate it feature for some guests. Please let us know next time and we will make sure your in a room with a walk in shower.

I really appreciate you taking the time to let me know.

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Reviewed 25 April 2019

It was great to be back in our second home and to be greeted so nicely by the friendly reception staff. We were thrilled with our upgrade to a suite. The restaurant was very busy at both breakfast and dinner times, but the food was first class. Our only minor niggle was the glass of wine poured by the barman, we didn't think that it measured up, and the maitre d agreed, but did not do anything about it!

Date of stay: April 2019
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
2  Thank kiwitraveller49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bradley C, General Manager at Novotel Christchurch Cathedral Square Hotel, responded to this reviewResponded 6 May 2019

Hello kiwi traveller

Thank you for visiting us again at the Novotel. We always love to welcome back out regular guests and it makes us very happy to hear you enjoyed the complimentary upgrade to the suite.

Ill follow up your comments to the F&B Manager about the size of the glass of wine. We should be using the standard measurement and i apoligise if we were a little low of the mark.

We can’t wait to welcome you back to our hotel.

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Reviewed 24 April 2019

Great location. Warm welcome on arrival from reception team. Appreciated after a long flight from the UK. Room clean and spacious. Welcome drink at bar was well received. Good breakfast offered with wide selection of food. Have stayed on numerous occasions. Always reliable

Date of stay: April 2019
Trip type: Travelled on business
Review collected in partnership with this hotel
Thank JamesF4795
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bradley C, General Manager at Novotel Christchurch Cathedral Square Hotel, responded to this reviewResponded 6 May 2019

Hello James

Thanks for the wonderful response. Its great to hear you received a warm welcome back to our hotel. We always look forward to welcoming our regular guests home

Safe travels and we hope to see you again soon

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Reviewed 24 April 2019

This well appointed hotel is of a typical Accor standard. Nice rooms and facilities. Spend a bit more for a balcony suite. The staff were very very good and many spoke to us in a friendly manner asking about our day. Definitely staying again.

Room tip: 1 bedroom suite with terrace balcony and great views
Date of stay: April 2019
Trip type: Travelled as a couple
Review collected in partnership with this hotel
Thank NewZealandHamptons
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bradley C, General Manager at Novotel Christchurch Cathedral Square Hotel, responded to this reviewResponded 6 May 2019

Hello NewZealandHamptons

Thank you so much for the fantastic review. Hearing we have helpful and friendly staff is the best compliment I can receive as a general manager, thank you and rest assure I will pass the comments along

We look forward to welcoming you back soon

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