Terrible experience - strongly recommend to not stay here.
1. Cleanliness is not a forte - the elevators and walkways stink
2. Not family friendly at all - be wary of being charged excessively at check-out ONCE you have already left for 'claimed damages' they incur.
3. Worst cleaning service I've observed. Daily cleaning service is half-done
Dear Ghirish,
Thank you for sharing your feedback. We are sorry to hear about your disappointment with your recent stay, and we understand that you were upset about being charged extra for the carpet cleaning.
This fee was necessary due to vomit found on the carpet after your departure. As it was a public holiday and we were fully booked, the cost from the carpet cleaning company was significantly higher than usual. Please note, we did not charge you a single cent extra beyond this cleaning fee, and we did not charge you for the relocation of other guests.
Cleanliness is a top priority for us. Even if accidents happen, such as vomiting on the carpet, we will have professional cleaners to address it. However, it's crucial that you inform us immediately so we can take appropriate action.
Very clean, comfortable and spacious apartment in a good location. Hassle-free check in and out. Nice staff. The apartment we got had a washer cum dryer so it was very easy to let the machine do our laundry while we head out to explore the city.
Decided to have a meal in town and stay the night away from home. Discovered Quest apartments which looked good value and room to move with a homely feeling.
First thing was the great experience with the reception staff member who was smart and friendly. Since we had not visited before we did not know what to expect. We were not disappointed as it had everything we wanted for the night. Great bedroom and comfy bed and the lounge small but comfortable with a more than adequate kitchette. Bathroom had everything we wanted and the whole place was clean.
We WILL staying here again in the future ior a staycation
Nice appartment right in the centre of the city with the tram staation right at the door step. Clean, Spacious, comfortable and easy access to city restuarants and attraction. Overall a great stay. Parking a little pricy but that is to be expected. Would recommend.
The staff were very friendly and the room service was great. We stayed four nights and were self sufficient in a studio apartment. the location was good as we could catch the tram downstairs. Walking to the shopping areas and local museums was convenient. Access to taxis was also easy.
