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Andrea B

Grateful ex-pat.

5.0 of 5 bubblesReviewed 5 Jul 2021
To the staff and managers of the Sudima Hotel, at the airport in Christchurch. As a 'guest' in your beautiful hotel, for the last twelve days, (March 14th - 18th 2021 ). I just wanted to express my gratitude for the kindness that I have received whilst staying here. The staff have all been wonderful and the room itself is has been extremely comfortable. I have wanted for nothing. I have felt very safe here and the Wellness team has been a large part of that. They have all been most kind and very professional. The meals have been outstanding and I have not had one complaint. To have a passionfruit cheesecake, on my first night, was a wonderful re-introduction to New Zealand. My 'treat' for each day, has been a mocha, delivered, to my room, by your team. I have enjoyed them all. I live in Canada and have been coming back to New Zealand, every year, for over fifty years. This year has been a bit of a challenge getting here, but perseverance has paid off. I come to visit with my 97 year old mother, who is, sad to say, in failing health. I am hoping to spend some quality time with her before she dies. Thank you for allowing the Government the use of your lovely hotel for us returning ex-pats to quarantine in. It is much appreciated. I will certainly recommend you to anyone that is looking for accommodation in Christchurch, in the future. Kind regards, Andrea Burke, Room 1220.
Date of stay: March 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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Varun Bhatia, General Manager at Sudima Christchurch Airport, responded to this review
Responded 27 Jun 2022
Dear Andrea

Thank you for your feedback. I am pleased that you enjoyed all aspects of your isolation stay, our team works very hard behind the scenes to ensure everyone is looked after.

Thank you for recommending us and I look forward to welcoming you back, now that we are re-open as a fully functioning hotel.

Sincerely

Varun Bhatia
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (2,208)
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69 - 74 of 2,208 reviews
Reviewed 25 April 2021

Not a new hotel but well maintained and very clean. Rooms are of good size with a balcony to enjoy the fresh air.

Due to COVID isolation our meals are provided by the hotel kitchen. The quality is good to very very good - portion size is generous. The kitchen also manages to bring a lot of variety to the menu.

The staff are really friendly and helpful. As an Aucklander I was disappointed not to stay in a hotel close to home. I am now thankful I was sent to this hotel - big room, balcony, great food, friendly staff - well worth the hassle of the extra flight!

4 points for the sleep quality - but this will apply to all hotels this convenient to the airport.

Date of stay: April 2021
  • Trip type: Travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank kitkatnz
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
James Wilson, Other at Sudima Christchurch Airport, responded to this reviewResponded 18 May 2021

Hi Kitkatnz,
Thank you for reviewing us on TripAdvisor, our team works very hard to ensure we look after our guests while they are in isolation. I am pleased to hear that you enjoyed our meals and that our friendly team where always there to help.
We hope to welcome you back to the hotel in future once we exit isolation.
Thanks,
James

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Reviewed 1 October 2020

We have been staying at this hotel for our 14 days managed isolation after returning to NZ. Although we were initially disappointed about being allocated to Christchurch, we are very happy here. We have has awesome meals, a great outdoor area that we are free to go out to any time during the day, and awesome service as well. Would definitely recommend this hotel.

Date of stay: September 2020
    • Value
    • Location
    • Service
1  Thank 511KellyB
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
James Wilson, Other at Sudima Christchurch Airport, responded to this reviewResponded 18 May 2021

Hi Kelly,
Thank you for reviewing us on Tripadvisor, our team works very hard to ensure we look after our guests while they are in isolation.
We hope to welcome you back to the hotel in future once we exit isolation.
Thanks,
James

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 June 2020

We chose this place because it had a free 24-hour airport shuttle, though technically you could walk (about 600 yards). The room was basic but comfortable, but what really impressed us was the flight departures board in the lobby, showing all the same info you would see at the airport, and the free scale in the lobby that you could use to weigh your luggage. We took several trips down to weigh our bags before getting everything packed just right.

Date of stay: February 2020
    • Value
    • Sleep Quality
    • Service
1  Thank Eric C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
James Wilson, Other at Sudima Christchurch Airport, responded to this reviewResponded 11 June 2020

Hi Eric
Thank you for your review on TripAdvisor. Our Airport location is very convenient for a nice walk but as you mentioned we are always happy to pick our guests up or drop them off at the airport 24hrs a day.
I'm sure the lobby scales have saved many problems at the airport and I'm please you made use of them.
We look forward to welcoming you back to our hotel next time you visit Christchurch.
Kind Regards,
James Wilson

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Reviewed 2 June 2020 via mobile

Stayed one night on 24 hour visit to Christchurch. Beautiful spacious, modern room. Best hotel shower ever! Super comfortable bed. Friendly, helpful and professional staff. Across road from airport, next door to International Antarctic Centre and various restaurants and shops. Bus stop across road if you need it. Definitely recommend.

Date of stay: June 2020
Trip type: Travelled solo
Thank Jet606781
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
James Wilson, Other at Sudima Christchurch Airport, responded to this reviewResponded 11 June 2020

HI
Thank you for your kind words and lovely review of our hotel. I agree that our team are friendly, helpful and professional! We are conveniently located across the road from the airport and the international antarctic centre.
We hope you can stay with us again when you next visit Christchurch.
Regards,
James Wilson

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Reviewed 29 May 2020 via mobile

Only people in the bar area but staff attentive and great service.

Limited menu options given the situation post lockdown but all good.

If it's your local please support them like many other hospitality businesses they will need local support.

Date of stay: May 2020
Trip type: Travelled as a couple
1  Thank John H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
James Wilson, Other at Sudima Christchurch Airport, responded to this reviewResponded 31 May 2020

Hi John
Thank you for your comments on TripAdvisor. It is always nice to hear positive feedback about our hotel and staff.

We appreciate you for supporting your local hospitality business.

We hope to grow our menu offering as our customer numbers grow.

Please visit again and enjoy our hospitality.
Kind regards,
James Wilson
Senior Duty Manager

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