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Kelly B
Southport, Australia

Great hotel for managed isolation

5.0 of 5 bubblesReviewed 30 Sept 2020
We have been staying at this hotel for our 14 days managed isolation after returning to NZ. Although we were initially disappointed about being allocated to Christchurch, we are very happy here. We have has awesome meals, a great outdoor area that we are free to go out to any time during the day, and awesome service as well. Would definitely recommend this hotel.
Date of stay: September 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
James Wilson, Other at Sudima Christchurch Airport, responded to this review
Responded 17 May 2021
Hi Kelly,
Thank you for reviewing us on Tripadvisor, our team works very hard to ensure we look after our guests while they are in isolation.
We hope to welcome you back to the hotel in future once we exit isolation.
Thanks,
James
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (2,197)
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59 - 64 of 2,197 reviews
Reviewed 10 June 2020

We chose this place because it had a free 24-hour airport shuttle, though technically you could walk (about 600 yards). The room was basic but comfortable, but what really impressed us was the flight departures board in the lobby, showing all the same info you would see at the airport, and the free scale in the lobby that you could use to weigh your luggage. We took several trips down to weigh our bags before getting everything packed just right.

Date of stay: February 2020
    • Value
    • Sleep Quality
    • Service
1  Thank Eric C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
James Wilson, Other at Sudima Christchurch Airport, responded to this reviewResponded 11 June 2020

Hi Eric
Thank you for your review on TripAdvisor. Our Airport location is very convenient for a nice walk but as you mentioned we are always happy to pick our guests up or drop them off at the airport 24hrs a day.
I'm sure the lobby scales have saved many problems at the airport and I'm please you made use of them.
We look forward to welcoming you back to our hotel next time you visit Christchurch.
Kind Regards,
James Wilson

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Reviewed 2 June 2020 via mobile

Stayed one night on 24 hour visit to Christchurch. Beautiful spacious, modern room. Best hotel shower ever! Super comfortable bed. Friendly, helpful and professional staff. Across road from airport, next door to International Antarctic Centre and various restaurants and shops. Bus stop across road if you need it. Definitely recommend.

Date of stay: June 2020
Trip type: Travelled solo
Thank Jet606781
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
James Wilson, Other at Sudima Christchurch Airport, responded to this reviewResponded 11 June 2020

HI
Thank you for your kind words and lovely review of our hotel. I agree that our team are friendly, helpful and professional! We are conveniently located across the road from the airport and the international antarctic centre.
We hope you can stay with us again when you next visit Christchurch.
Regards,
James Wilson

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Reviewed 29 May 2020 via mobile

Only people in the bar area but staff attentive and great service.

Limited menu options given the situation post lockdown but all good.

If it's your local please support them like many other hospitality businesses they will need local support.

Date of stay: May 2020
Trip type: Travelled as a couple
1  Thank John H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
James Wilson, Other at Sudima Christchurch Airport, responded to this reviewResponded 31 May 2020

Hi John
Thank you for your comments on TripAdvisor. It is always nice to hear positive feedback about our hotel and staff.

We appreciate you for supporting your local hospitality business.

We hope to grow our menu offering as our customer numbers grow.

Please visit again and enjoy our hospitality.
Kind regards,
James Wilson
Senior Duty Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 March 2020

I want to give a huge thank you to all the staff at the Sudima airport. We stayed on 24/3/2020, the day before the lock down. When we arrived for check in they had safety measures in place to make you and them feel safe. After checking in the restaurant was closed but they did have a special menu in place that you could order and eat in your room, the same being said for breakfast. I was impressed with how the staff was handling the virus and in a calmly manner to make everyone else feel calm and relaxed during their stay. The room was spacious and clean with enough tv channels to keep us entertained. We stayed here before flying out and were able to just walk with our luggage to the airport to stretch before flying out.

Date of stay: March 2020
    • Location
    • Rooms
    • Service
Thank pyatt7
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
James Wilson, Other at Sudima Christchurch Airport, responded to this reviewResponded 3 April 2020

Dear Pyatt7

Thank you for taking the time to provide feedback. It is always pleasing to hear positive feedback about the hotel and even more so now during these unprecedented times. I too agree that our staff have handled the entire situation around Covid-19 and lockdown extremely well.

Again I appreciate your feedback and we look forward to welcoming you back to our hotel one day in the future.

Take care and stay safe.
Kind regards,
James Wilson
Executive Assistant Manager

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Reviewed 27 March 2020

Walking distance from airport, free shuttle bus to and from the airport or motorhome hire. Excellent staff who are more than capable to guide you. Walking distance to Woolworths, liquor, McDonalds, and other eateries.
Very clean and tidy Hotel.

Date of stay: September 2019
Thank candelstine
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
James Wilson, Other at Sudima Christchurch Airport, responded to this reviewResponded 31 March 2020

Dear Cadelstine

Thank you for taking the time to place feedback on booking.com subsequent to your recent stay. It is pleasing to read positive feedback about the hotel and staff.

We look forward to welcome you back shall you visit our city in a near future.

Kind regards - James Wilson - Executive Assistant Manager

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