We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Lowest prices for your stay
Booking.com
$161
Doubletree
$161
Earn Hilton Honours Points
Expedia.com
$161
Get rewarded with One Key
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Nearby Hotels
Reviews (1,716)
Filter reviews
1,716 results
Traveller rating
630
628
325
92
41
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
630
628
325
92
41
Show reviews that mention
All reviews hagley park double tree botanical gardens city centre new zealand lovely hotel duty manager buffet breakfast bit dated the ground floor stayed here for one night south island nz
Selected filters
Filter
Updating list...
151 - 156 of 1,716 reviews
Reviewed 1 September 2020 via mobile

I wasn’t looking to my mandatory isolation after flying home to New Zealand to visit my terminally ill mother.
However, Chateau on the Park has exceeded my expectations in every aspect.

From the friendly, efficient, caring staff, friendly security staff, nice caring Wellbeing team, to the “Thrive @ Hilton 14 day isolation calendar” with suggestions for my mind, body and spirit. And not to mention the beautiful meals and a really good range of choices.

My room overlooks the hotel’s park which I can walk in every day and the sun pours in through the big windows.

I can highly recommend Chateau on the Park and would come back to stay for a holiday - one day!
Eileen

Date of stay: August 2020
Trip type: Travelled solo
Thank 02_EileenK
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 12 July 2020 via mobile

Covid quarantine can't be eas bhiy for a hotel. Yet Chateau took care of us with remarkable efficiency and patience. I am sure sone of the guests were stir crazy, and difficult in many ways.
The food was great, if you generally stuck with local fare. Even the Indian dishes were ok, except perhaps the kebabs. Breakfast was minimal but one could order excellent extras if you wanted.
Wine wasnt too overpriced. Laundry service very good.
The rooms are of a good size. Else a 14 day quarantine would have been awful.
The TV services could have more variety. More films. Although there's BBC and Al Jazeera.
Thank you is due to the NZ govt first. And thank you Chateau on the Park!

Date of stay: July 2020
Trip type: Travelled solo
Thank meenamen
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 June 2020 via mobile

This was our first hotel on our first trip after lockdown. It wasn’t very busy so were happy to come and support them. We were upgraded to a room with a balcony. Free bottled water and chocolate with our membership. Excellent room. Beautiful gardens. No complaints.

Date of stay: June 2020
Trip type: Travelled as a couple
Thank PieterS90
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 June 2020

Having stayed here before, I spotted a super deal just on the brink of travel resumptions after Covid and basically got the big suite at the same price as usually a standard King. I was really happy to be back and appreciated the huge suite with the bubble bath and separate seating and dining area looking out over the cute little pool (unfortunately it was way too cold to use it this time around). I had a good time, even ate at the on site restaurant twice and generally was happy to being able to travel again, albeit only domestically.

The aircon made a rattling noise all night and the bed was not the most comfortable Hilton I've ever slept on (definitely cheap plastic filling in the doona and pillows instead of proper feather down filling- huge difference I find) but those are all only nittle niggles. The property itself was lovely as ever and staff particularly friendly this time as I'd guess they were all happy to be on the way back to normal and glad to still have a job after all this. So I was about to give this a 5 Star rating until...

I was silly enough to take an empty wine glass out of the cupboard. This suite has a fully equipped kitchen with a dishwasher even so I didn't think much of it until I held the glass against the light. Oh my good lord! After all the hygiene blurb and the plastic dividers at reception and yet another blurb in the room about life after Covid and then THAT: The glass had the DNA of at least 15 people on it, plus lip stick stains, finger prints all over, I kid you not. Housekeeping comes in full Hazmat gear to clean the room but then don't notice the dirty dishes in the cupboard??? I don't even know how that can be in a room with a dishwasher! I then checked the next glass, not quite that bad but also not dishwasher cleaned and still finger prints visible. Third wine glass in a row then finally looked clean-ish but how would I know?

Really shameful Hilton, really really bad after all those spammy emails about how safe it is to stay in one of your properties. If you can't even check the glassware in the rooms, what am I going to think about anything else to do with hygiene measures in your properties? I mentioned the issue at checkout and the lady was just "Oh, I will check with Housekeeping". So that's like you're reporting a suspected crime with the police and they tell you "Oh, we check with the criminal..." so it will go. No. Frigging. Where. You can bet on that!

Date of stay: May 2020
    • Sleep Quality
    • Cleanliness
    • Service
4  Thank sydneyberlin
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 18 May 2020

Here you can appreciate a quiet setting in a residential area that is within two blocks of major roads. You are across the street from a large public park and have an easy walk to restaurants, shops, and public transport. Even the city center is walk-able if you have the time, (it's directly on the other side of Hagley Park) the city terrain is very flat, which is great for bicycle rentals.

As a Hilton Diamond member, I received a central garden view room with separate bathtub/shower and a balcony, plenty of drink vouchers (no official executive lounge), and the full buffet breakfast with lots of hot options energized me for a day of sightseeing. Unfortunately, the pool was closed as it was the end of winter. I would recommend unless you absolutely must stay right in the CBD.

Date of stay: August 2019
    • Value
    • Location
    • Service
Thank klew97
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
View more reviews