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Alan M
A great holiday experience
Review of Pavilions Hotel
4.0 of 5 bubblesReviewed 21 Feb 2024
Our stay at Pavilions Hotel was very good with only one personal complaint and that was the bed was too soft for me, the other minor one was that blackout curtains are needed on the side panel windows at the front of the unit, to block out the outside light.
The breakfast menu was fantastic with a good array of food to suit everyone, the restaurant was also good with a nice selection of meals.
The reception desk staff were helpful and pleasant as was the dining room staff and unit cleaners.
All in all a great and pleasant stay.
Date of stay: December 2023
Room Tip: Some cars parked in non parking spaces.
Trip type: Travelled as a couple
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Reviews (1,308)
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Reviewed 27 January 2024

Great location, friendly and helpful staff,. Clean modern rooms, great having a bar and restaurant on site. will definitely be back.
Pool was a godsend as we did have a couple of 30+ degree day’s 😃🌞

Date of stay: January 2024
Trip type: Travelled on business
Review collected in partnership with this hotel
Thank S5372EDgreg
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Debbie Rollinson, General Manager at Pavilions Hotel, responded to this reviewResponded 12 February 2024

Thank you for taking the time to post review on your stay with us. I am glad you enjoyed your room as well as our onsite restaurant and bar. The pool has had alot of use this summer along with the air conditioning in the rooms. We look forward to welcoming you back again soon.

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Reviewed 15 January 2024

I live on the West Coast and usually stay at Pavilions when going over the hill to Christchurch. It is consistently good, lots of rooms, ample parking, quiet and has a great restaurant. Can't fault it really.

Date of stay: December 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Granmarose
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Debbie Rollinson, General Manager at Pavilions Hotel, responded to this reviewResponded 17 January 2024

Thank you so much for taking the time to post feedback on your stay with us. We value business from the West Coast and have always had a coasters special due to the continued support from the West Coast. Free parking is a luxury nowdays and the food here is always fantastic. We look forward to welcoming you back again soon.

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Reviewed 14 January 2024

The Staff were very friendly, the bed was very comfortable and the food was excellent.
It was by far the best stay on our Journey. We would recommend The Pavilions to any travellers passing through Christchurch.

Date of stay: January 2024
Trip type: Travelled as a couple
Review collected in partnership with this hotel
Thank briach2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Debbie Rollinson, General Manager at Pavilions Hotel, responded to this reviewResponded 17 January 2024

Thank you so much for taking the time to post feedback on your stay with us. Our staff are fantastic and will always go the extra mile to exceed your expectations. The food is excellent and never fails to please. Thank you for choosing to recommend us to any other travellers it is the highest form of compliment.

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Reviewed 14 January 2024 via mobile

Stayed @ cottage 2 for 2 nights
Nice to have own backyard & a parking lot
The place has a washer but no dryer
Wifi is weak
The safe in the room was not working; a receptionist came with 10-15 different keys to try but couldn’t fix it and promised to return the next day but it never got fixed (could not use the safe while we stayed)
The gym needs a huge improvement- the running machine stopped working after turning on for 5 minutes; the elliptical doesn’t even start. Most of the equipments in the gym are old and not functioning.
Dined @ Jimmy’s - good food
Staffs nice
About 25-30 minutes walk to CBD

Date of stay: December 2023
Trip type: Travelled with family
Thank traveler4ever2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Debbie Rollinson, General Manager at Pavilions Hotel, responded to this reviewResponded 17 January 2024

We appreciate you taking the time to post a review on your stay with us. Wifi system is being upgraded fully in the hotel to latest state of art and will be super fast. This will be installed next week so there will be no weak areas or drops outs. The safe has been replaced in the room and we apologise for the inconvenience. Additionally the gym was serviced fully just this week and all problems with machines are rectified. I am glad that you enjoyed the food at Jimmys it never fails to please as well as our outstanding staff.

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Reviewed 8 January 2024

We booked this hotel as a part of our Sydney to Christchurch flight package. Location was on point as we wanted somewhere close to Christchurch Airport. Staff were friendly. The room was nice and clean. We had a comfortable 3 nights. Wi-Fi drops in and out, but overall it was a pleasant stay with on-site parking.

Date of stay: January 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Jane D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Debbie Rollinson, General Manager at Pavilions Hotel, responded to this reviewResponded 17 January 2024

Thank you for taking the time to post feedback on your stay with us. Yes we are located just a 15 minute drive to the airport. Our staff are fantastic and will always go the extra mile to make your stay comfortable. We are currently upgrading our wifi to state of art and this should be installed in the next week and fully operational. Parking onsite is a luxury especially when it is free. We do hope to see you again when you next return to New Zealand.

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