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Reviews (1,308)
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Reviewed 26 May 2021

I stay here on a regular basis, the rooms are always clean, tidy and the staff are exceptional. The food is always of an excellent standard and well priced. I would recommend Pavilions for either a business or personal trip

Date of stay: May 2021
Trip type: Travelled on business
Review collected in partnership with this hotel
Thank markbrowning2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Debbie Rollinson, General Manager at Pavilions Hotel, responded to this reviewResponded 8 June 2021

Thanks so much for taking the time to post comment on your stays with us. Our staff certainly are fantastic and are sure to look after all of our guests regulars or new. Its nice to see a comment from someone who stays all the time with us and appreciate your feedback. See you again soon.

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Reviewed 25 May 2021

Have stayed here many times in the past - hard to go past Pavilions for great atmosphere, friendly service and lovely clean & comfortable rooms - also the location is close to everything we need in Christchurch - Highly recommended

Date of stay: May 2021
Review collected in partnership with this hotel
Thank delwynstephen
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Debbie Rollinson, General Manager at Pavilions Hotel, responded to this reviewResponded 8 June 2021

Thank you for choosing to post a review on your stay with us. Glad you enjoy our atmosphere and service as well as noticing the cleanliness of our rooms. Our housekeeping team have strict procedures and do pride themselves on top notch rooms. The location is perfect close to Hagley Park, the Casino and a short walk to town. Thanks for highly recommending us and we look forward to hosting you again soon.

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Reviewed 24 May 2021 via mobile

An awesome stay. Breakfast included. Totally amazing.
Rooms well heated. Units very clean and serviced. Polite and help
Could not fault it.
The seafood chowder was define.
But a great menu to choose from

Date of stay: May 2021
Trip type: Travelled solo
Thank Albert6219
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Debbie Rollinson, General Manager at Pavilions Hotel, responded to this reviewResponded 8 June 2021

Thank you so much for taking the time post comment on your stay with us. Glad you enjoyed the whole experience. I have had many people comment on the Seafood Chowder but not tried it myself as not a seafood fan. All of our meals are fantastic and never fail to please. We do hope to host you again soon.

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Reviewed 24 May 2021

Initially booked into our studio room, however there was a problem with the toilet. Staff immediately moved us to another unit. Apparently we should not have been booked into first room as rooms are currently being refurbished in the same wing.Unit we were relocated to was in another wing which meant we had to cross between buildings and up steps in the rain. Accommodation clean, and restaurant/bar convenient, good food and friendly staff. Breakfast good with plenty of choice.
We booked the "Autumn Special" which was advertised incorrectly but the staff did honour the arrangement.

Date of stay: May 2021
Review collected in partnership with this hotel
Thank Julie C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Debbie Rollinson, General Manager at Pavilions Hotel, responded to this reviewResponded 8 June 2021

We apologise for the mishap, we are rennovating rooms at the moment. Glad you did enjoy the restaurant/bar and our great service. We hope to see you return again soon.

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Reviewed 24 May 2021

We stayed for a night for a bereavement. The staff cared for us and our friends especially. The room was lovely, warm and comfortable. Will be our go to accomodation next time we're in Christchurch. Thank you so much

Date of stay: May 2021
    • Location
    • Rooms
    • Service
Thank KiwiInTokyo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Debbie Rollinson, General Manager at Pavilions Hotel, responded to this reviewResponded 8 June 2021

Thank you for taking the time to post comment on your stay with us. We are glad we were able to care for you and your friends during that time. Its great you enjoyed your room and that we will see you again when you are next in Christchurch.

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