I was lucky enough to be placed in the Commodore Hotel for Managed Isolation from September 7 - 21. From the minute I walked into the hotel until the time I left I felt like the team at the hotel, which included hotel team members, police, military and health professionals, really cared about me being there and went out of the way to make isolation not only pleasant but memorable.
The hotel itself is clean and well maintained. Rooms were spacious and the beds really comfortable. The balcony was a luxury and I kept the door open during the day for most of the two weeks. The food produced by the chefs and delivered to the room was top class. It was hard to believe that they were producing so much volume of food and getting it right every time. Selections were extensive and I can not think of a meal I did not enjoy. Latte availability for my morning coffee fix made things feel like I was really in a hotel for a break.
Calls from the wellness team were pleasant and friendly. It was impressive to see they noticed little things in bookings and asked questions that lead to interesting and entertaining conversations. They called just enough to make you feel comfortable without being intrusive. Their daily newsletters were insightful and interesting.
Hotels is all about the memorable moments and to pull this off in an isolation situation made it even more pleasantly surprising. My last day of isolation was my birthday. With my final lunch there was a special dessert delivered with a candle and a card signed by each of the different specializations in the hotel (military, polices, hotel, nurses, etc).
My hat goes off to Michael and his amazing team for executing isolation so well and for finding a way to wow their guests even in these difficult times. Well done Commodore Hotel.