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Zivile
Aalborg, Denmark

A nice little hotel

Review of The Parque
4.0 of 5 bubblesReviewed 3 Feb 2024
The room was nice and clean, no problems with noise or anything. Nice, quiet location, however, its easy to reach things in walking distance, everything seemed quite close. The only thing, the water pressure in the shower could be a bit stronger.
Date of stay: September 2023
Trip type: Travelled with friends
4.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
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1 - 6 of 6 reviews
Reviewed 11 August 2022

Do not stay at this property. The rooms are like cells with barely any light. There is no service and if you have any needs or questions you will not receive answers or assistance. Worst place I have stayed in New Zealand. There is no luggage storage, no elevator, laundry but no change. The owners do not care about customer service or satisfaction, this place provides a boarding room and not much else.
Terrible option. Your money is wasted here. Do yourself a favour and stay at the George a few blocks away. Someone outside my window was digging in the garden at night?!?! And, the walls are paper thin.

Room tip: The rooms are claustrophobic cells with no views.
Date of stay: August 2022
  • Trip type: Travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank LouiseSL2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 16 May 2021

Close to town , close to public transport and a very comfortable place to stay. Love the main hallway as you enter -wide and elegant with lovely light fittings . The place is spotlessly clean and shower awesome. Only problem we had was reception forgot to send us the access code and took ages to get through to them when we arrived and shampoo fitting fell off the shower as wall is rough so adhesive did not work and overnight we found the shampoo bottle broken on the shower floor which was a shame.

Room tip: upstairs is best as laundry on bottom floor.
Date of stay: April 2021
    • Value
    • Location
    • Service
Thank Julie A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 April 2021 via mobile

We contacted The Parque directly to avoid writing a negative review online, but with no response to our email after several weeks, decided to let others know what could happen to them. This is the first negative review we have ever written, as we try to give only positive feedback.

We booked a Grab One deal for a night’s accommodation after reading good reviews. Communication when booking was very good. We received an email with our access pin code the morning before we arrived. Everything went smoothly up until this point.

We arrived 10 minutes before check in time after a long journey, looking forward to freshening up before meeting with family living in Christchurch. Our pin code didn’t work and when we phoned the number on our email, were told that the code would work at 2:00 p.m., the specified check in time. This was our first disappointment, as places we have stayed in the past have always welcomed us to use our room or communal amenities if the room wasn’t ready.

Our 2:00 p.m. check in time came and went, with our pin code continuing to fail. When we phoned again (at our personal expense as the free phone in the lobby was no use to us outside) we received no answer. Luckily, the cleaner saw us and let us in but told us immediately that the pin codes had not been working for her also. She seemed very flustered as she also told us she had not been able to finish cleaning and had not been told that anyone was staying in our room that night.

Eventually we got through to someone by phone again and were given another pin code to try. This also failed. A third number worked, at which time the cleaner requested time to finish cleaning our room. We left the building and checked the latest pin code at the front door to find that it failed again. We phoned again and were told to expect an email with a new pin code within half an hour.

Two hours later we still hadn’t received an email. By this time we had met our family without being able to freshen up or change out of our travelling clothes. This was upsetting. We phoned again and were given a fourth pin code. This time it worked and we had no further issues.

Other guests we saw during our stay told us they had a similar experience.

We hope this never happens to anyone else. We will never stay again.

Date of stay: January 2021
Trip type: Travelled as a couple
Thank jenandmikeNZ
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 January 2021 via mobile

Lovely place in a quiet neighbourhood. The bed was really comfortable. Having a complementary bottle of bubble was a great touch. I just wish it had parking on its premises rather than off street parking.
Friendly housekeeping staff.

Date of stay: January 2021
Trip type: Travelled as a couple
Thank AgathaSM
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 December 2023
Google Translation

Date of stay: August 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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