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Sophie7708
Invercargill, New Zealand

Perfect Location for Retail Therapy

4.0 of 5 bubblesReviewed 25 Apr 2022via mobile
We arrived at our Motel and were greeted by a very friendly man at reception. Our check in was seamless and we were shown to our apartment. The apartment was a two bedroom with a kichenette. It was quite compact but very well appointed and extremely clean. The beds were very comfortable and the apartment was very quiet considering we were on a very busy road. It is situated directly across the road from Riccarton Mall so very handy to shops and places to eat. I would happily stay here again without hesitation.
Date of stay: April 2022
Trip type: Travelled with family
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Stay RMM, Owner at Riccarton mall motel, responded to this review
Responded 13 May 2022
Hi Sophie,
Thank you for taking the time to post your review following your recent stay with us. We are delighted that everything was to your satisfaction, and we were hopefully able to meet all your expectations. We hope we might have another opportunity to welcome you back on a future occasion.
Kind regards,
RMM
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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4 - 9 of 47 reviews
Reviewed 21 January 2022

We have been there 31 st Night up to 3 rd Jan 2022. The hotel staff and owner are very cooperative. They Arranged my late check-in. The family room has all modern facilities. You can see Westfield Riccarton from your window which is just opposite the property.

We use public transport. Bus stop, PackNSave, Indian restaurant, MacD all are within 100 meters.

Great Experience.

Room tip: Try to book the Middle wing of the hotel.
Date of stay: January 2022
    • Value
    • Location
    • Service
1  Thank Sam B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stay RMM, Owner at Riccarton mall motel, responded to this reviewResponded 28 March 2022

Hi Sam
Thanks so much for the fabulous review! It was a pleasure having you with us, we look forward to seeing you again in the future.
Warmest regards,
RMM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 July 2021

Im never one to complain or leave a review. But YUCK! One night accomodation here, and one night too many! Absolutly disgusting!!! Dirty old furniture. A shower you cannot work. Unclean sheets! Unclean everything! Horrible old bed with springs poking out.
The lack of service from staff is dismal - when all we wanted was a shower!
And to think we paid $200 for this! Absolutely disgraceful!

Date of stay: July 2021
Trip type: Travelled with family
Thank R246NNchloem
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
James LI, General Manager at Riccarton mall motel, responded to this reviewResponded 12 December 2021

Sorry . we know. so we just done hard job.
The motel was renovated on October 2021 . We are excited to bring you a more pleasant and comfortable stay.

The rooms are fully serviced and will have new furnishings, air conditioning, electric blanket, and high-pressure gas shower.

Guests will also enjoy complimentary Netflix, Spark Sport, and fast WiFi internet.

Free on-site parking, power outlet for electric cars, and shared laundry facilities are available.

We look forward to welcoming to our motel soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 October 2020 via mobile

Situated directly opposite the Riccarton Mall, the motel provided everything we required for a one-night stay. It wasn't a large unit, but it was clean, well-equipped and ideal for us. Car parking was easy too and even though the motel is on a busy road, it wasn't difficult to enter and exit.

Date of stay: October 2020
Trip type: Travelled as a couple
2  Thank GrayMcGowan
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 May 2019

Back of complex upstairs facing Riccarton Rd,cold room took 4/5 hours to heat up.wall heater was a non fan type,bathroom extraction fan didn't work,which left the walls and ceiling running in water from the steam of the shower.there is construction on a motel building next door which faces into the Riccarton mall motel,bedding was limited to sheets and a duvet,no extra bedding in cupboards,in the morning we were woken up at 6.00 by workers next door using a giant sanding machine,unit was cleanish but needed updating,a bit run down,very handy to the huge Riccarton Mall complex across the road and bus stops right at the gate,won't stay again though.😣😣

Room tip: Try somewhere else,there are lots in the area that are around a similar price,may another $30/50 dearer but better.
Date of stay: May 2019
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank daew00
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 May 2019

On our trip to Christchurch we stayed at this motel for the night.
The owner is very friendly, helpfull and a pleasure to deal with.
The motel is directly oposite Westfield Shopping Centre which is a bonus.
The room was excellent with a large bed and a small bed in the room. A well equipped kitchenette, spacious bathroom and table and chairs to eat at.
Room was very clean and tidy with a heater that really heated the room.
The large fridge was an advantage to us as we prepared our own meals rather than eating out.
Very soft bed for those who like them that way.
OVRRALL VERY GOOD ACCOMMODATION AT THE RIGHT PRICE.

Room tip: Downstairs rooms at the back are great.
Date of stay: May 2019
  • Trip type: Travelled with family
    • Location
    • Rooms
    • Service
Thank JJ E
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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