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819irisl
Singapore, Singapore

Bad experience

Review of Aalton Motel
1.0 of 5 bubblesReviewed 19 Nov 2019via mobile
A burglar broke in on first day. Not a good experience on day 1. Very quite place. Suggest the owner to change door locks. Made a police report and they said that the burglary was active in that area recently. 😞
Date of stay: November 2019
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Aalton, Owner at Aalton Motel, responded to this review
Responded 5 Dec 2019
We are sorry that you experienced a break-in to your room and are upset for you especially given your first day in NZ. We have reviewed our security and confirm that your door was not locked and chained at night. We do our utmost to ensure guests are safe and have liaised with the police who have agreed that our security levels are up to standard.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 4 September 2019 via mobile

An easy walk to the city centre. Also has good eating and convenience stores very close. Rooms were newly renovated so clean and tidy and very spacious.
Owner is helpful with recommendations and catering to our needs.

Date of stay: September 2019
Trip type: Travelled with family
Thank 748michellep
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 February 2019

On booking asked for a quiet room as the motel is on a very busy road. No problem. We were given a very spacious room at the back of the motel. The room had a large double bed as well as a single. The bathroom was walk in and roomy. The galley kitchen was very well equipped and had a door leading out to a small patio.
Everything was perfectly clean with lots of storage space. Very convenient location with regular buses into the city. The Botanic Gardens are a lovely 15 minute walk. Lots of eating places within walking distance too.
Would certainly recommend and stay again

Date of stay: January 2019
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank veggie89
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Aalton, Owner at Aalton Motel, responded to this reviewResponded 7 March 2019

Thank you for your feedback and for staying with us. We are pleased that you enjoyed your time here. Kind regards, Roger & Shelley

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Reviewed 26 January 2019

We had a 2 bedroom apartment (ground floor) opposite the office which was large enough and clean with air conditioning the was able to cope with the hot spell we experienced. Close to the main road but the noise did not seem to be an issue. Very friendly service who provided advice on all the local shops and restaurants that are only a short walk away. Our only concern was that upon arrival, that typical 'motel' smell that we all know too well was a little stronger than usual. Opening the windows cleared it quickly. Would definitely be happy to stay again.

Date of stay: January 2019
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
Thank GafFlash
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Aalton, Owner at Aalton Motel, responded to this reviewResponded 6 February 2019

Thank you for feedback and for staying with us. We appreciate that there was a slight smell left from the previous guests. We do try to ensure all smells are gone before anyone checks in but what can happen during the busy season is that we have guests staying and leaving virtually every day and sometimes with this and the heat we cannot rid all the smells in this time frame.
We were pleased to have you stay with us..
Kind regards, Roger & Shelley

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Reviewed 1 January 2019

We stayed here for two nights Dec 28/29 so right in the heart of the hot Canterbury summer and holiday madness, and it was just perfect! Close to everything, walking distance (3 mins by foot!) to the wonderful Dux Dine restaurant and possibly the best motel I've ever stayed in! Just so well appointed, spacious, equipped with everything you could need and able to accommodate 3 generations of us (total 5 people) without us feeling cramped in any way!

We stayed in a family unit (Unit 2) and would recommend to anyone - you might prefer a shiny new building, but the classic 60s/70s ones like this are often much more spacious and better built! We dined out one night, and stayed in the next, and having cooked in many a motel across NZ I never have high expectations - but every time I thought "I need a... [paper towel, chopping board, salad bowl etc]..." there was one right there, and the kitchen had good working space and a good stove! And the dining table was big and perfect for 5 of us to eat at!

It's on a very busy main road too and we weren't even bothered by noise... So all up just a great experience and we will be back!

Date of stay: December 2018
  • Trip type: Travelled with family
    • Location
    • Sleep Quality
    • Service
Thank B E
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Aalton, Owner at Aalton Motel, responded to this reviewResponded 6 January 2019

Thank you for your feedback and for staying with us Briony. We are pleased that you enjoyed the Christchurch leg of your holiday and hope that the rest went well.
We look forward to seeing you again. Kind regards, Roger & Shelley

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Reviewed 24 August 2018 via mobile

I have been staying here for many years on my frequent business trips and was always so impressed by the establishment and service given by Jane and Iain.
As these moteliers moved on they managed to find and train their replacements so that those of us returning to stay would be greeted as expected and feel as comfortable as always.
What a great job they did.
Their friendliness and attention to details are greatly missed.

Date of stay: August 2018
Trip type: Travelled on business
1  Thank Daydream762463
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Aalton, Owner at Aalton Motel, responded to this reviewResponded 6 September 2018

Thank you for your feedback. Yes, we are very fortunate to have had such a wonderful client base built up by Iain and Jane. We thank you for staying with us and hope that we can provide the same level of service previously provided by Iain and Jane. Kind regards, Roger & Shelley.

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