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captdan10

Avoid at all costs! Plenty of better hotels!

1.0 of 5 bubblesReviewed 16 Dec 2022
My wife and I booked our room on Booking.com. We have booked 11 different properties for our NZ trip. Not one of the facilities gave us the run around this one did. We missed our flight thru no fault of our own. We called immediately to move our flights to different dates. We even told the hotel that we would be flexible based on what they had available., even if it meant an up charge for a different room. The person that answered the phone at the hotel said that they had availability to move our dates but he didn’t have the authority to do so.
He told us his manager would need to do that. We asked when we could speak the manager and he said the following day. The following day when we called, we were told that the manager was not in. All this runaround resulted in our losing the two days entirely instead of just moving them to slightly later. I am floored that they flat out don’t care about customer service at all. Beware the rigidity and lack of focus on the customer.
Date of stay: December 2022
Trip type: Travelled as a couple
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Reviewed 3 October 2022

Great quality fit out with very comfortable beds. Great location, a 10 minute work to the Square.
The unit had a heat pump, and a spa bath with a shower over.
Sky V and good parking.
Good sun
Accommodating Manager
We would stay here again when in ChCh

Date of stay: September 2022
    • Value
    • Cleanliness
    • Service
Thank Rick T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 12 June 2022

We recently spent 3 nights at CentrePoint on Columbo Motel and were very pleased with the whole experience. The owners were very helpful, changing our accommodation to a ground floor unit, which was very well suited to us. The unit was very well equipped, spotlessly clean and clean towels supplied daily. The motel is within walking distance to the main centre, has good parking and security. We would recommend this hotel and intend to stay again on our future return to Christchurch. Thank you for a most enjoyable visit.

Date of stay: May 2022
    • Rooms
    • Service
Thank Voyager788274
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 June 2022

The wifi was excellent which was a relief as I needed to run an online meeting during my stay.
The friendly welcome at reception, being taken to my room and shown key features such as how to operate heat pump, where to find things such as toaster was a helpful touch.

Date of stay: May 2022
Thank Road30527046540
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 May 2022

Stayed there for two nights with my teenage kids and felt discriminated against from the start. The manager was suspicious and we were always being watched and even found him in our room.

I checked in first and my twin boys arrived later and the manager came to our room saying we had to go to the office and pay more because we had an extra person staying. That was fine.

The next day the manager came to the room and asked when we would be leaving so he can clean it. We got back and found they’d only replaced one clean towel so I asked for 3 clean ones , I had to argue with the manager who accused us of stealing them.

We also left and arrived back to find the manager in our room, when he saw the car outside he went upstairs and closed our window.. that was his excuse for snooping. He was definitely not in there just to close the window. Have travelled a lot and once the cleaners go in, that’s it. It made us feel veey uncomfortable and was just really weird. Funnily enough, after that he left us alone.

Date of stay: May 2022
Trip type: Travelled with family
Thank hcastles
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 April 2021 via mobile

We had two nights here and our upgraded room was excellent. We had plenty of space, the bed was good, a couple of comfy chairs, a breakfast table, and everything was clean and tidy. There were two places for luggage and our only criticism would be a lack of hooks in the bathroom. We slept well and were pleasantly surprised at the very low noise level.

The couple in charge were extremely attentive and happy to assist . This is a good motel close the the centre.

Date of stay: April 2021
Trip type: Travelled with family
Thank Dennis J
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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