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Jane
Napier, New Zealand

Not a 4 Star Motel, Avoid!

2.0 of 5 bubblesReviewed 19 Mar 2019
We were in Christchurch for one night bewteen flights. We booked through the Hotwire website. We chose the "Hot Rate" deal that doesn't tell you the name of the hotel until after you pay. We were guaranteed a 4+ Star hotel in the Christchurch CBD. All of the other hotels listed looked amazing! Unfortunately we were given this 2+ Star MOTEL! I looked on their own motel website and the amount we paid through Hot Wire was actually more than the motel's listed price. We would have NEVER chosen this place! Our room was upstairs and there is no elevator. It was very difficult to lug our bags up and down these stairs. The room was small and the bathroom was even smaller. The floor was not clean and it was sticky to walk on. Unless you are less than 5 ft. tall and weigh less than 100 pounds, there is no way you could fit in the so-called "Spa" tub. The toilet is plastic and the sink is tiny. The only good thing about the room was the number of TV channels on offer - including sports channels and movie channels. However, the owner was not accommodating at all. We were staying on a Monday night and the motel was not very busy. The "Vacancy" sign was on throughout our stay. Because our flight was not until later in the evening we asked for a later check-out time. The owner said NO and we had be out by 10am, no exceptions. Not even an hour later. When I did check out the next morning he actually looked at the clock beside the desk to make sure we had left on time. Not nice!! The motel is far from the city centre and located on a busy road for traffic. There are no restaurants, shops or pubs within easy walking distance. The cars at this motel are parked very close to the rooms and we heard guests leaving early in the morning. The walls in the room are paper thin and we could also hear people talking in the next room. We did not have a good rest. How this motel gets a 4 star rating is beyond me. I will never stay here again and I will never use Hot Wire to book hotels. A very bad experience for the money we paid!
Date of stay: March 2019
Room Tip: Choose a room at another motel.
Trip type: Travelled as a couple
2.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
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Reviewed 9 March 2019 via mobile

What a perfect set up for us. We were two couples in room 7 and could come and go without disturbing each other. Location was great, walking distance to the city and Hagley Park. Check in was easy and informative with friendly service. Room was clean and comfortable. Bed was very comfortable

Date of stay: March 2019
Trip type: Travelled with family
2  Thank corinnao24
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 March 2019

Really pleased with our choice. Very Central location, easy walk to shops and restaurants.
Upstairs rooms only accessible by stairs, But there are plenty of downstairs rooms on the ground floor. Doors are sliding and wide making access for wheelchairs etc easy.
We stayed in 2 different rooms. Both clean comfortable and neat. Downstairs bathroom in need of a freshen up, but they are working on it. As upstairs bathroom had been freshly renovated and was really nice.
All facilities you could need. Manager lovely and very helpful. Would stay there again no issues at all.

Date of stay: March 2019
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
2  Thank CassandraBlackSun
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 February 2019 via mobile

This facility was over two floors bedroom upstairs was a good size with aircon, although I did not like having to come downstairs to the toilet bathroom was very small and dimly lit. Hairdryer was a bathroom wall hung one not practical.
Living space was a good size with huge tv, kitchen was well equipped but no hob,
10-15 minute walk to town and attractions

Date of stay: February 2019
Trip type: Travelled as a couple
Thank Lu74Lu
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 February 2019 via mobile

This is a pretty nice motel not too far from the city centre with good size rooms and plenty of parking on the motel grounds. We have been staying here for years.

It never disappoints and has everything you may need in a motel, including a microwave and decent size tv with some Sky channels.

Admittedly the decor could do with a refresh in the not too distant future but it is quite well maintained and looked after.

A very solid choice.

Date of stay: February 2019
Trip type: Travelled as a couple
Thank Kiwi-1976
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 16 February 2019

We stayed one night here and chose this property due to its location. It's a short walk to Cathedral Square and offers free parking. A kitchenette is also convenient. Room was a great value and would stay here again.

Date of stay: November 2018
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
3  Thank steptravel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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