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All reviews common room each pod booked a private room queen room shared room christchurch airport early flight own bathroom an overnight stay late arrival next morning minute walk short stay great facilities one night stay convenient location bed was comfortable
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Reviewed 28 October 2019

I like the pod concept. Locker in room is spacious and easy to use. Reception was nice to provide free extra pillow. Check in check out through machine great idea. Plenty of bathrooms and toilets.
If you need easy access to the airport this is the best place, and the bus stop into town is just 5 mins walk.

Date of stay: June 2019
    • Location
    • Sleep Quality
    • Service
Thank fuu_oz
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LucyatJUCY, Guest Relations Manager at LyLo Christchurch Airport, responded to this reviewResponded 29 October 2019

Hi there,

Thank you for the great review! We're so happy to hear that you enjoyed your stay in one of our pods.

We hope to see you again soon during your next Christchurch adventure!

Lucy

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Reviewed 25 October 2019

My husband & I booked an overnight stay because of location to airport. Our flight was delayed 2hrs so we didnt get in until 2am, unfortunately missing the free shuttle service.
It was amazing, from check-in to check-out.
Our room, although basic, which suited me fine was so lovely & refreshing especially after a long wait. A really lovely modern bathroom & amazing beds.
Morning of check-out we were able to get free shuttle to the car rental, our driver was so nice.
Would HIGHLY recommend Jucy Christchurch. Ive told all my whanau & friends to stay here whenever they're in Christchurch.

Date of stay: August 2019
Trip type: Travelled as a couple
Thank Ashby70
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LucyatJUCY, Guest Relations Manager at LyLo Christchurch Airport, responded to this reviewResponded 29 October 2019

Hi there,

Thank you for the glowing review! We're so happy to hear that you enjoyed your stay at JUCY Snooze Christchurch. I'll pass on your comments to our team, they'll be happy to hear your compliments!

We hope to see you again soon during your next Christchurch adventure!

Lucy

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Reviewed 19 October 2019 via mobile

Perfect place for one night, clean and spacious. But... Is something wrong with the staff? They all, and I meant it, all of them are rude, they don't even look at you when you ask something. They answered all my questions like if I was stupid. Son unos bordes!!!!!! So I don't know where is the manager of this place but you should do something about it. This kind of things makes me not coming back again.

Date of stay: October 2019
Trip type: Travelled as a couple
Thank Pipimancuso
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LucyatJUCY, Guest Relations Manager at LyLo Christchurch Airport, responded to this reviewResponded 21 October 2019

Hi there,

Thanks for taking the time to write us a review. We're happy to hear you found the property clean and spacious. I will pass on your feedback about our staff to the Hotel Manager and Operations Manager, as this is certainly not the experience we normally offer.

Thanks,
Lucy

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Reviewed 25 September 2019 via mobile

There should be a lot to like about Jucy Snooze, but there are serious issues here.

The Good:

*Awesome location - less then 10mins to the airport, Countdown supermarket behind the building, and a McDonalds and KFC across the road.

*Modern with a good shower.

The bad - here goes:

*This was the noisiest place I have ever stayed. Just because people arrive all hours of the night doesnt mean that there cannot be 'quiet hours' or something enforced. It was beyond a joke, with people congregating in hallways throughout the night. Doors slamming, water running, kids screaming, trolley cases being banged up the stairs. Dont let the modern look fool you, the walls are paper thin and you can hear everything. Especially those doors that slammed shut right throughout the night.

*Was not overly clean. There was hair in my bedding and through the bathroom, towels had stains on them, and the one pillow provided was poor.

*The customer service was extremely poor. Rude and unprofessional, with little care or regard for the guest. The Self Check in Machine would not let me check in, so I had track down a staffer who was so unfriendly. Checking out in the morning the same thing happened with the machine, this time it swallowed my room key and told me there was a error and to see and Customer service rep or 'Dream Team' (Nightmare more like). I couldn't face dealing with them again, so I just walked out.

I paid well over $120 for a private room, and the value for money was poor. Never again will I stay at Jucy Snooze, and I would encourage all who are reading this to proceed with caution. Until Jucy can sort out the noise issues (maybe introduce quiet hours between 10pm-6am ask people checking in/out between these times to be mindful of other guests or be removed) and also sort out its shocking customer service, be warned!

Date of stay: September 2019
Trip type: Travelled solo
1  Thank JustPlaneMad
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LucyatJUCY, Guest Relations Manager at LyLo Christchurch Airport, responded to this reviewResponded 4 October 2019

Hi there,

Thank you so much for the review. We're so sorry to hear about your experience at JUCY Snooze Christchurch, this is not at all the type of experience we had hoped you would have.

Unfortunately as we are an airport property, guests do come and go due to late arrivals and early departures, however it's not acceptable to disturb other guests. Please be assured that this has been raised with our team and we're looking in to other ways to further communicate to guests that they need to be mindful of others.

Your feedback regarding cleanliness and customer service has also been passed on to our Hotel Manager. If you have any further comments or information about your stay, such as stay dates and room number, we would really appreciate you contacting us at lucy@jucyworld.com.

Thanks again, we really appreciate your constructive feedback.

Lucy

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Reviewed 23 September 2019

Great place to stay if leaving early in the morning for a flight out of Christchurch. Very close to airport 5 minute walk. Close to quite a few excellent restaurants and shops. again all within a 5minute walk. The room we had was a double - nice clean and tidy room own toilet/bathroom facilities and size wise ok for two people. Would stay here again.

Date of stay: February 2019
    • Value
    • Location
    • Service
Thank Fay H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LucyatJUCY, Guest Relations Manager at LyLo Christchurch Airport, responded to this reviewResponded 23 September 2019

Hi Fay,

Thank you for the glowing review! We're so happy to hear that you enjoyed your stay in one of our double rooms at JUCY Snooze Christchurch. It's great that you found the location convenient for your needs, and that you popped next door to Spitfire Square to check out the bars and restaurants.

We hope to see you again soon during your next Christchurch adventure!

Lucy

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