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argy10
Hope, United Kingdom

Very nice hotel

5.0 of 5 bubblesReviewed 4 Jun 2024
Stayed 2 nights as part of holiday around NZ. The reception staff were very friendly and helpful, and we were informed as soon as we got there that we had been given an upgrade. The room was fantastic with large living area, a kitchen area, nice bedroom and big bathroom with shower and jacuzzi bath big enough for 2. The restaurant was nice, though I felt the choice was limited. We had breakfast there. Parking was in the hotel grounds, close to the room and free. The help yourself breakfast was quite expensive and we didn't want that much so we had something smaller where coffee and juice was not included, so we had coffee in nour room.
Date of stay: March 2024
Room Tip: Our winery tour was cancelled (Bank Hol). So we booked the M'brough Sounds Ultimate Tour with...
Trip type: Travelled as a couple
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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Chateau Marlborough Chateau Marlborough, General Manager at Carnmore Chateau Marlborough, responded to this review
Responded 4 weeks ago
Dear valued guest,

Thank you for taking the time to rate and review our hotel. We are delighted to hear you enjoyed your stay with us. Where we have the capability to upgrade our guests, we certainly would love to make their stay more special. We are very proud of the passionate team we have at the hotel who always do their best to show our guests warmth and genuine care.

We look forward to welcoming you back in the future.

Warm regards,

The Carnmore Chateau Marlborough
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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7 - 12 of 994 reviews
Reviewed 27 May 2024

The room was big and comfortable. The staff were super helpful and nothing was a problem. The room was clean, tidy and well appointed. We requested a late checkout and this was no problem. It was central with good parking. It was quiet and comfortable.
We really enjoyed our stay. We would definitely stay again.

Date of stay: May 2024
Trip type: Travelled as a couple
Thank Angela W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chateau Marlborough Chateau Marlborough, General Manager at Carnmore Chateau Marlborough, responded to this reviewResponded 4 weeks ago

Dear Angela,

Thank you very much for taking the time to rate and review our hotel. We are delighted to read your lovely feedback about the hotel and our staff. We hope you enjoyed your stay with us and we look forward to welcoming you back in the future.

Warm regards,
Carnmore Chateau Marlborough

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 May 2024 via mobile

Great hotel, staff were very welcoming and the hotel is well positioned, close to town. Room was lovely and the outside area with the pool would be fabulous in the warmer months.
Very good value for money!
A great base for exploring the region or a good place to stay on way to or from the ferry.

Date of stay: May 2024
Trip type: Travelled as a couple
Thank Navigate34269245238
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chateau Marlborough Chateau Marlborough, General Manager at Carnmore Chateau Marlborough, responded to this reviewResponded 4 weeks ago

Dear valued guest,

Thank you very much for taking the time to rate and review our hotel. We are delighted to read your lovely feedback and we hope you enjoyed your stay with us. We look forward to welcoming you back in the future.

Warm regards,
Carnmore Chateau Marlborough

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 May 2024

Arrived in the evening and was welcomed by a lovely staff member who upgraded my room to a suite for free! Room was lovely and spacious, clean and comfortable. Got the best night's sleep of my life - the bed and pillows were soft but supportive. Bathroom was clean with a fantastic walk in shower. Kettle, tea and coffee provided as well as a bath robe and an iron and ironing board (all of which I used). Nice sized TV with a few great channels to choose from. Location was perfect in a quiet area of Blenheim. Had no problems being able to leave my bags at reception after check out. Overall, no complaints what so ever and would gladly stay here again!

Date of stay: May 2024
Trip type: Travelled solo
Thank Gina M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chateau Marlborough Chateau Marlborough, General Manager at Carnmore Chateau Marlborough, responded to this reviewResponded 21 May 2024

Dear valued guest,

Thank you so much for taking the time to rate our hotel. It is delightful to see such wonderful feedbacks from your stay. We pride ourselves in providing exceptional service and offering quality products, and we are pleased you enjoyed them all. We would love to welcome you back in the future.

Warm regards,
Carnmore Chateau Marlborough

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 May 2024

Really great stay, front staff and cleaning crew all friendly and professional.
Beds, pillows, linen excellent. Rooms true to photos, although kitchenette is just that
2 spoons and 2 glasses/coffee cups, fridge. If you need more ask at booking time as a few rooms still have rooms with microwaves and more kitchen bits.
Will definitely be back, walkable to most things being central.

Date of stay: May 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Sherpa562157
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chateau Marlborough Chateau Marlborough, General Manager at Carnmore Chateau Marlborough, responded to this reviewResponded 21 May 2024

Dear valued guest,

Thank you so much for taking the time to rate and review our hotel. It is lovely to see the perfect rating and to see our customer service was the highlight of your stay, we are very fortunate to have a fantastic team of staff here at the hotel. We hope to see you again in the future.

Warm regards,
Carnmore Chateau Marlborough

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Reviewed 16 May 2024

We were upgraded to a one bedroom suite which was so clean and comfortable. We received a really warm welcome and the team were very friendly and helpful. Parking was easy and there was no additional charge. The location was good for visiting the local wineries and for the centre of Blenheim

We particularly appreciated the towels (bath sheets) which were large and fluffy which was a real treat.

The hotel offers 3 options for breakfast, a continental buffet, a full buffet and an a la carte menu. I feel the continental buffet would benefit from more variety especially in baked goods and bread.

Date of stay: May 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank DAT127Ma
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chateau Marlborough Chateau Marlborough, General Manager at Carnmore Chateau Marlborough, responded to this reviewResponded 21 May 2024

Dear valued guest,

Thank you so much for taking the time to rate and provide the hotel with wonderful feedbacks. We are delighted to hear you enjoyed your stay with us overall. We appreciate your constructive comment about the continental breakfast option and will absolutely work hard to improve it. We look forward to welcoming you back in the future.

Warm regards,
Carnmore Chateau Marlborough

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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