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Pat W
Galway, Ireland

Chateau Marlborough, Blenheim, NZ

4.0 of 5 bubblesReviewed 28 Jan 2024
This was a very pleasant hotel experience. We stayed for 4 nights. The staff were wonderful. The food was excellent, so much so that we had dinner there on 3 nights.
The hotel is located in a nice area in Blenheim with all necessary amenities nearby. We have no hesitation in recommending this hotel.
Date of stay: January 2024
Trip type: Travelled as a couple
5.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
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Chateau Marlborough Chateau Marlborough, General Manager at Carnmore Chateau Marlborough, responded to this review
Responded 12 Mar 2024
Good Afternoon Pat

Thank you for your stay and providing us with your feedback, we are delighted to read about your experience and especially in the restaurant. I will be sure to pass this onto our team in Quench.

We do hope to welcome you again in the near future

Kind Regards
Nicholas Billcliffe
Front Office & Reservations Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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29 - 34 of 994 reviews
Reviewed 22 January 2024 via mobile

Well the staff at the front desk were very welcoming and friendly. The room was huge with a super king bed and lots of room. The bathroom was modern and clean, good water pressure too👍. The pool was lovely temperature and a good place to share stories and travel tips with international visitors.

Date of stay: January 2024
Trip type: Travelled as a couple
Thank Scotty M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chateau Marlborough Chateau Marlborough, General Manager at Carnmore Chateau Marlborough, responded to this reviewResponded 24 February 2024

Good Afternoon Scotty

Thank you for your stay here at the Chateau and for taking your time to leave your feedback, its fantastic to read your experience with the front desk team as well as the facilities. At the Chateau and Carnmore we do pride ourselves on the care of guests so it wonderful to see this happening.

We do hope to welcome you back in the near future.

Kind Regards
Nicholas Billcliffe
Front office & Reservations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 January 2024

Oh this was an ugly one - like a fake paper - chateau thing from the US.
Positive point : Very knowledgeable staff for the wineries but the rooms were at a 3 stars level.

View of the parking with direct access to ... the parking.

forget the SPA - there is none, it's an outside pool in the parking lot

Overpriced for what it is

Date of stay: January 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank GTCHE
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chateau Marlborough Chateau Marlborough, General Manager at Carnmore Chateau Marlborough, responded to this reviewResponded 9 January 2024

Good Afternoon GTCHE,

Thank you for your stay at the Chateau and for taking the time to leave your feedback, we are grateful to receive all feedback good or bad as we continue to grow and succeed.
I am disappointed to read your comments on our building as it is an icon for Blenheim for many years and we have taken time to restore and preserve the beauty of the building as well as our perception of the Spa as this is advertised as a Day spa (Beauty Spa). however it is great to read your feedback on the staffing and their knowledge we do pride ourselves on our service and knowledge of the area and beyond.

We do hope you will allow us a chance to showcase our property again in the near future.

Kind Regards
Nick Billcliffe
Front Office & Reservations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 December 2023

We stayed 3 nights. A good location near shops and restaurants. We had the small room with balcony.. a king size bed, large shower and vey nice restaurant.. it ticks all the boxes and five star for value

Date of stay: November 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank ScottM130
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chateau Marlborough Chateau Marlborough, General Manager at Carnmore Chateau Marlborough, responded to this reviewResponded 29 December 2023

Dear Scott

Thank you so much for your feedback and we are delighted to read about your experience. We do hope to welcome you again in the near future and if you do need any assistance please do not hesitate to reach out.

Kind Regards & Happy New Year

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 December 2023

The service was welcoming and attentive. The suite was quiet, well-equipped, very clean and comfortable. There was a variety of teas; plus coffee, and hot chocolate sachets. Plenty of towels including large spa towels were provided. Food was delicious and beautifully presented.
All in all, a very pleasant experience with nothing overlooked or needing improvement
(except perhaps better coffee for the included breakfast.)

Date of stay: November 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Miriam M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chateau Marlborough Chateau Marlborough, General Manager at Carnmore Chateau Marlborough, responded to this reviewResponded 29 December 2023

Dear Miriamm

Thank you so much for your feedback and we are delighted to read about your experience. We do hope to welcome you again in the near future and if you do need any assistance please do not hesitate to reach out.

Kind Regards & Happy New Year

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 December 2023 via mobile

This hotel is modern and comfortable. The design is reminiscent of a motel (the prevalent hotel design in this area) but this has good rooms, efficient staff and quite a good restaurant. The afternoon reception staff were particularly helpful and pleasant. Plenty of on site parking. A good base for exploring the area.

Date of stay: November 2023
Trip type: Travelled as a couple
Thank Philip A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chateau Marlborough Chateau Marlborough, General Manager at Carnmore Chateau Marlborough, responded to this reviewResponded 16 December 2023

Dear Philip A

Thank you for taking the time to complete the feedback on the hotel, we really appreciate all feedback as this helps us to continue improving. I am very happy to read about your interaction with our staff and this will be shared with them.

We do hope we have the chance to welcome you back in the near future and if we can assist you any further please do not hesitate to contact us.

Kind Regards
Nicholas Billcliffe
Front Office & Reservations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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