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All reviewsthe penthouselovely hotelfirst floorrestaurant staffone bedroom suitethe ground floorcentral locationtown centrefree laundryeasy parkinglovely roomguest laundrycomfortable bedlarge roomstayed two nightsan easy walknew zealand
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22 - 27 of 738 reviews
Reviewed 26 June 2018

From arrival to departure this hotel made one keen to return . We stayed 2 days ( Sun/Mon Jun 24/25 ) . On arrival ( noon ) the smiling lovely Receptionist made us so welcome , called housekeeping to have our room ready , then phoned while we lunched down the road . The room was first class , the bathroom a good size , the deck off the bedroom bathed in sunshine . At dinner the staff could not have been more pleasant and engaging with the quality of food matching the team that served us . The Receptionist on day 2 , had the same happy , pleasant , helpful demeanor as the first Receptionist . Cant wait to return

Stayed: June 2018
Thank samjayAuckland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew M, Guest Relations Manager at Chateau Marlborough, responded to this reviewResponded 2 July 2018

Hi samjayAuckland

Thank you for your kind feedback, great to read you enjoyed our rooms and facilities as well as our staff. Also great to read you enjoyed our restaurant and wait staff during your stay with us, and found them to be just as welcoming as our front office team. We work hard to exceed guests expectations, and it is great to hear you experienced this.

We do hope to welcome you back again

Kind regards

Matthew

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 June 2018 via mobile

I live in Rural Marlborough and its always handy to have some nice accommodation on hand when the need arises to stay in town. On this particular occasion, I needed to get out of the house to some peace and quiet for Uni exams, due to a new baby in our household causing some disruptions to sleeping patterns!

On every occasion that I’ve stayed with the Chateau, the staff have been attentive, the rooms have been impeccably clean and all the usual amenities are on hand to ensure a comfortable stay. The Chateau is particularly close to the CBD and a number of great cafes! There is plenty of off street parking, an onsite gym, pool, restaurant and bar.

I stayed in an Executive Suite (106). Despite close proximity to the guest laundry, I had no issues with sound from outside the room. The housekeeping team were awesome and particularly amenable to my request for thinner pillows — certainly service with a smile from this great team. Equally, the gentleman on the front desk was very forgiving and quickly provided me with a replacement for the one I lost... (hmm... found it in my room oops).

Thanks Chateau! Will be back when the need next arises — your comfort, cleanliness and friendly team make it a real pleasure to stay with you!

Stayed: June 2018, travelled solo
Thank cortez94
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew M, Guest Relations Manager at Chateau Marlborough, responded to this reviewResponded 26 June 2018

Hi cortez94,

Thank you for your fantastic feedback, great to hear that you enjoyed our staff and facilities during your stay.
Room 106 is a great room, and we are happy you had a good nights sleep during your stay with us.

We do hope to see you again

Kind regards

Matthew




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Reviewed 4 June 2018 via mobile

Staff very nice and hotel super clean and very comfy bed.
Was pretty disappointed by breakfast. 5 Star hotel with a TravelLodge style very minimalistic buffet and everything from the hot buffet was pretty cold.

Stayed: June 2018
Thank samkretschmer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew M, Guest Relations Manager at Chateau Marlborough, responded to this reviewResponded 9 June 2018

Hi samkretschmer,

Thank you for your kind feedback,

Great to hear you enjoyed our Hotel and facilities. Disappointing to see you did not enjoy our buffet breakfast, we have recently changed to a continental breakfast buffet, with the choice to order hot food from our A la carte menu.

We do hope to welcome you back in the future.

Kind regards

Matthew

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Reviewed 28 May 2018

We stayed one night on our short visit, wanting to be within walking distance of Town Center for a family dinner at a nearby restaurant. There is ample on-site parking.
Our room had all the mod cons including wifi. but very limited supply of cutlery and china [e.g. no plates, no knives and forks or dessert spoons. Just cups and glasses, two teaspoons and a bottle opener]. Our room had a lovely outdoor table and chairs where we sat for lunch, and could have done with a few more items of of cutlery and china!
However, we would still recommend the Chateau Marlborough if you are staying in Blenheim.

Room Tip: Ground floor and first floor on new extension are both good. First floor does afford you a balcony
  • Stayed: May 2018, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank Wendy and Albie N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew M, Guest Relations Manager at Chateau Marlborough, responded to this reviewResponded 30 May 2018

Hi Wendy & Albie N,

Thank you for your kind feedback, great to hear you enjoyed your stay with us. The room you were in does not normally come with extra plates & cutlery, but our staff are more than happy to bring some to you on request.

Glad you enjoyed the rest of your time with us, and we do hope to welcome you again

Kind regards

Matthew

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Reviewed 23 May 2018

We stayed one night on our tour of the south island and had a very comfortable stay. Our room had all the mod cons including wifi. We had a delicious dinner and buffet breakfast and found all staff to be professional, cheerful and attentive. Highly recommend the Chateau Marlborough if you are staying in Blenheim.

  • Stayed: April 2018, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank BendigoVic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew M, Guest Relations Manager at Chateau Marlborough, responded to this reviewResponded 28 May 2018

Hi BendigoVic,

Thank you for your kind feedback, great to hear your feedback on your recent stay with us. We are glad to hear you found our staff to be professional and welcoming. Also great to hear you enjoyed our breakfast and our new dinner menu.

We look forward to welcoming you again

Kind regards

Matthew

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