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kokosandiego
san diego

at the end of a driveway ....

Review of The Marlborough
5.0 of 5 bubblesReviewed 5 Mar 2020
which is wrapped on both sides by lavender, your eyes are taken in with the sight of a lovely lodge which has been beautifully and tastefully redone. It is a welcome sight,
an inviting place and you are welcomed warmly. We were told , "be guests in our home" , and you truly do feel as if you are, nothing was too much to ask, one was always asked " if anything is needed"," if everything is ok"....we felt so well taken care of and in such great comfort. Our room was exquisite, colors muted, fabrics well chosen, the most comfy bed of the trip....and a gorgeous bath, with everything at finger tips. We enjoyed the turn down service , where a gift treat was left on plumped up pillows. Small items were in the room , like plums and cookies...extras that add and are often absent. There is a pool area, and pretty gardens wherever you look....this effort, work and consideration of space was so appreciated and noticed.
We enjoyed the apero in front of an outdoor fire, and dinner both evenings was enjoyed in a lovely dining space, very intimate, cozy, warm....simply a special stay in a special place. Staff was so outgoing and so in tune with you during your stay. Kudos to all of you at the Marlborough Lodge....we could not have imagined anything nicer.
Date of stay: February 2020
Room Tip: all rooms are nice, we enjoyed our downstairs room with chairs on the porch
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
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Reviewed 28 February 2020

My elderly mother and I were traveling together on a "bucket list" trip for her. This place exceeded our expectations. The property and rooms are beautifully designed, the gardens are lovely and the grounds are serene and spacious. The room was lovely, with every comfort thought-through, and the restaurant has a delicious menu, carefully designed to reflect seasonal/local foods and is very well executed. But it is the service that really makes the Marlborough Lodge stand out at any price. Samantha (the manager) and her crew are kind, thoughtful, attentive and when we had a need they used one of the most wonderful of phrases in the service industry: "leave it with me" which always meant: I am now taking responsibility for your request, you can stay focused on your trip and I'll take care of what needs to be done. And the best part is: they always did. I have travelled quite a bit, and lots of very highly-rated hotels could learn from the Marlborough what it takes to deliver consistent, top-level service. I don't know when I will make it back to New Zealand, but when I do, I will make a priority of staying here again.

Room tip: Bellbird was a lovely room - sleeping area + sitting area + balcony with seating
Date of stay: February 2020
    • Location
    • Sleep Quality
    • Service
Thank Culture574503
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MarlboroughLodge, Manager at The Marlborough, responded to this reviewResponded 1 March 2020

Dear Jennifer,

Thank you so much for you kind and gracious feedback. I sincerely hope we have the opportunity to show you more of our beautiful Marlborough region should you return down under. Wishing yo and Betty safe and wonderful travels. Samantha

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Reviewed 23 February 2020

The Lodge is a beautiful place to stay but it is the service that makes this place outstanding. Every employee we met was friendly, enthusiastic and ready to cater to your every request. The food in its restaurant was delicious and varied.

Date of stay: February 2020
Trip type: Travelled as a couple
Thank Riley412
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MarlboroughLodge, Manager at The Marlborough, responded to this reviewResponded 25 February 2020

Dear Riley412,

Thank you for your kind words. We absolutely love knowing our guests leave feeling like family. We hope to welcome you again. I will pass on your gratitude to the team. With Thanks, Samantha

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Reviewed 15 February 2020 via mobile

From our arrival the whole experience of staying here was absolutely wonderful.
Rooms are luxurious (and obviously very clean and well equipped) and no distance from anything.
Canapés and aperitifs served from 6pm in the bar or garden. All delicious.
Dinner is really good, with a menu that changes daily.
Breakfast is also very good with a selection of hot dishes, a good buffet and great hot/cold drinks.
Staff were really excellent- very helpful, friendly and sociable.
Brilliantly located for local wineries and restaurants. 5 mins from Blenheim airport.

Date of stay: February 2020
Trip type: Travelled as a couple
2  Thank IanS278
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SamanthaTML, Manager at The Marlborough, responded to this reviewResponded 20 February 2020

Dear Ian,

I am thrilled you enjoyed your experience with us at The Marlborough Lodge. Thank you for taking time out to pass on your experience. Do come back and visit us soon.

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Reviewed 26 January 2020

World Class is a term often used (and abused) by reviewers to describe the merely better than average. In the case of the Marlborough Lodge, the term is entirely justified. From the moment we arrived to the final moment of departure, we were made to feel special and this extended to not only the outstanding accommodation (beautiful bedrooms, dining rooms... ) and to the food (excellent breakfasts, lunches and dinners) but it essentially comes from the service attitude of Angela and all her team who are friendly, informative, listening, responding to our needs, and thereby providing excellent service. A profound thanks to all at the Marlborough Lodge for that.
The Marlborough Lodge has a fascinating history and is situated in one of the finest private estates we have visited (worth exploring - vineyard, vegetable garden,, pool...)..and close to the Marlborough Sounds for the Queen Charlotte track and other such activities. This is a top destination.

Date of stay: January 2020
    • Value
    • Cleanliness
    • Service
2  Thank Peter B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SamanthaTML, Manager at The Marlborough, responded to this reviewResponded 28 January 2020

Dear Peter,

Thank you for your kind words and taking the time to share your recent experience with us. We are thrilled you enjoyed you stay with us.

I will share your feedback with the team. Happy Travels

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 January 2020 via mobile

Great place to stay in blenheim, staff all amazing, food great ,nothing to fault really just perfect will definitely reccomend to friends and family and anyone else I can. Make the time to stop if you can

Date of stay: January 2020
Trip type: Travelled solo
1  Thank Daniel O
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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