We stayed a couple of months ago for 3 nights and just spent another 3 nights and as usual we were not disappointed Kerry and his crew run an awesome place to stay and walking distance to everything. Everything is always spotless and the crew very friendly. can't wait to go back
This hotel, now called The Riverside Hotel has undergone a major renovation. Our room was modern, clean, light and very comfortable. The bathroom was modern and spotless, nothing like the images shown under this TA listing.
We had a great two days here. We used the pool on both days, although cold it was a welcome relief in the 29C heat.
The on-site restaurant (Japanese) is also excellent. I have written a separate review.
If in doubt about the hotel, please refer to the Booking.com listing where the images accurately reflect the refurbishment that has been undertaken.
A great value, clean and modern hotel.
Possibly not a Quality Hotel anymore and privately owned?
The staff were friendly but the place (or at least the room we stayed in) was in desperate need of a makeover. The room stunk of that masking air freshner, and was present for both our nights. The room was dated, but looking across the courtyard, I could see another room with paint tins in it, so maybe the renovations are underway. Other things we noticed was that on arrival our toilet had dried urine on it. Not great, and impressions like that make you wonder about the cleanliness of rest of the room. The gardens need a lot of attention and it was clear to see rubbish (KFC boxes and wrappers etc) in the gardens by the entrance. Surely someone should clear that daily. Cobwebs all around the external of the building gave me an impression of a lack of maintenance or "running it on the cheap". Hopefully the place is going through a reno, so I look forward to seeing the finished product.
I stayed at the Marlborough Riverside hotel for 2 nights during a working week.
The room was comfortable in every way. The location is good / very near to central city, and there is plenty of parking.
The two staff members I met, including manager Kapil, were very attentive and courteous. Kapil especially sent a long text to explain after hours check in, and offered to guide on the phone if needed.
The only disappointment was lack of vegetarian choices at the buffet breakfast, so I did not eat here but went to another cafe in town instead.
All in all, a nice place which I will be happy to stay at, again.
I love this place been a few times now and they are always helpful and friendly even if you just turn up, and they let us have our dog stay with us. Kerry is a good bloke along with his staff and management
They now have a Japanese restaurant on site SASA, and we had all of our meals on site and if you don't try it, you are missing out A++ and very well priced
we will be back!!!
