Upon entering the Hotel, my colleagues and I were greeted immediately by a friendly and professional staff member. He explained the restaurant times etc. so a good start. Room looked reasonable at first glance, but reeked of air freshener (was way too much and unfortunately remained as such for entire stay). Needed to use the toilet after journey, so lifted lid to see someone else’s excrement still in the bowl...not a good start; flushed then cleaned the toilet myself using face wipes. Because of this start I decided to have a look at shower - had body hair from previous guest in bath/shower so had to rinse out the shower before use. Perhaps from this point on I was on high alert for other issues - found spider webs above bathroom mirror, bathroom heater and corner above shower (see attached pics)....hmmm definitely needed a decent clean! Room was dated with paint chipping e.g. around toilet roll holder and bath. Went to make cup of tea, jug was still full of old water from previous guest, which I thought was odd. In the morning had a luke warm shower that wouldn’t go hot even at highest setting. Positives was the great smart tv - definitely a good move. Bed was soft and reasonably comfortable and pillows were good. I would recommend more care was taken with cleaning as this was really the core issue. When you pay reasonable money for a stay, you expect a clean room.