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Vic C
Ashford, United Kingdom

WORST HOTEL OF OUR TRIP.

1.0 of 5 bubblesReviewed 9 Mar 2019
As two couples we had travelled from Wellington to Picton and decided to stop at Blenheim arriving at 7pm. Noting motels on the road in had no vacancy signs we stopped at the Quality Hotel on chance. They could offer us the last two rooms 'Superior' at the rate of $275 each. Although we queried this rate, but as it was late, we had no choice but to accept. The rooms were large for two people but nothing special. It felt that we had been offered two rooms that had been taken out of use because in the bathroom adjacent to the sink was a cracked and broken electrical socket, the toilet seat was not properly fixed and when I went to use the shower over the bath I got a face full of cobwebs. We complained to the reception staff and of course there was no manager available to handle our complaint and we left with promises they would raise this and any credit offered would be charged back to our credit card. Needless to say we heard nothing despite contacting them on twitter. Current prices for the same night next year are half what we paid. DO NOT USE THIS HOTEL.
PS. My hotel in America has always been Choice Group with no problems.
Date of stay: February 2019
Trip type: Travelled as a couple
3.0 of 5 bubblesLocation
1.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
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26 - 31 of 216 reviews
Reviewed 3 March 2019 via mobile

Service was friendly and facilities were neat. The room wasn't anything special.
Breakfast was slight disappointment very minimal and overpriced. Hotel has a small pool. Walking distance to center is 10 min

Date of stay: February 2019
Trip type: Travelled as a couple
Thank 33juria
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 March 2019

4 of us went for tea last night still our best place to dine kapal who greets us is very friendly and has a chat we go into dining room and greated by tayla the waitress so friendly takes our order which is cooked by jason lovely food jason we love it here one of best spots

Date of stay: March 2019
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank DonnaR2405
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 31 December 2018 via mobile

Great place to stay. Just a walk across the bridge to town. Very accommodating hosts and lovely facilities. Lots of parking. Great pool for adults and small children.
Would like to stay longer next time.

Date of stay: December 2018
Trip type: Travelled as a couple
Thank Donna S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 28 December 2018 via mobile

We booked months ago and secured a good price
Room 1- a queen and a single bed with lots of space
Excellent bathroom
Well appointed room except the beds were on the soft side
We ate in the restaurant for dinner - great food but far too much food on the plate. Designed for agricultural workers who were looking for the large meal. The entrees were great value and next time we will choose two
Close to town
Plenty of places to walk to and bike
Will stay again

Date of stay: December 2018
Trip type: Travelled as a couple
Thank RKensington
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 16 November 2018

we have had quite a few meals there we love it all my family go when we can food great not noisy and Kapil the manager is very friendly and helpful also tayla the waitress is great very friendly love the place will be going back in 2weeks for my sons birthday

Date of stay: June 2018
Thank DonnaR2405
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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