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Reviews (684)
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Traveller rating
357
260
50
14
4
Show reviews that mention
All reviews nice hotel buffet breakfast seymour square comfortable rooms new zealand plenty of parking staff were friendly and helpful guest laundry good size off street parking central location town centre easy walk fantastic stay comfortable stay one night stay great place to stay
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6 - 11 of 685 reviews
Reviewed 1 February 2024 via mobile

From the moment we arrived we were welcomed with genuine warmth. All the staff went out of their way to be helpful, suggesting all sorts of useful and helpful information. Anything we needed was provided promptly with at uniquely relaxed Kiwi friendliness.

Room tip: If you want to use the sauna ask for it to be turned on ahead, and be sure to book your slot.
Date of stay: January 2024
Trip type: Travelled as a couple
Thank jonswaino
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Carmel Horsley, General Manager at Scenic Hotel Marlborough, responded to this reviewResponded 2 February 2024

Hello - thank you so much for your lovely comments. Our team will be so pleased to hear how much they helped to make your stay with us here in Marlborough so enjoyable. Thank you for taking the time to let us know your feedback and wishing you safe travels.
Warm wishes,
Carmel Horsley, General Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 February 2024

Spartan room that was clean but very basic. We wanted to use the swimming pool but it was so filthy it appeared polluted and no one would go for a swim. The front desk reception was efficient and pleasant. The restaurant was basic with a somewhat limited menu.
This property was expensive and not worth the price.

Date of stay: December 2023
Trip type: Travelled with family
Thank Dennis B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Carmel Horsley, General Manager at Scenic Hotel Marlborough, responded to this reviewResponded 2 February 2024

Greetings
Thank you for your feedback, although my apologies that some aspects were not to your satisfaction. The swimming pool is treated daily and cleaned regularly and being enjoyed by many of our guests, so your comments about the pool are of surprise. We do have the pool booked for a repaint this year, so perhaps that affected your opinion of it.
Nonetheless, I am sorry we missed the mark there for you.
Kind regards
Carmel Horsley, General Manager.

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Reviewed 21 January 2024

Stayed here on the last 3 days of our South Island holiday. . Given that this is a chain hotel , we found it to be a step above other chain hotels we have stayed in in the past. Scenic hotel is clean, the bed super comfortable and all the staff were very helpful and always had a smile . Having a restaurant on site was a real bonus and it a very short flat walk into town Will stay again

Date of stay: January 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Hondarider1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Carmel Horsley, General Manager at Scenic Hotel Marlborough, responded to this reviewResponded 23 January 2024

Greetings.
Thank you for taking the time to place a review - we appreciate hearing from you. So pleased to know that you enjoyed your stay with us, that the hotel suited your needs and our team helped to make you feel so welcome. We hope your travels bring you to Marlborough another time and we have the chance to welcome you again.
Warm wishes
Carmel Horsley, General Manager

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Reviewed 19 January 2024 via mobile

Nice spacious room, bed comfortable as it had a topper otherwise may have been an issue due to springs. Sizable bathroom.
Friendly staff. Perfect location for walking to town and driving to the wine region. Free on site parking
We were room only so can’t comment on restaurant.

Date of stay: January 2024
Trip type: Travelled as a couple
Thank Adrian T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Carmel Horsley, General Manager at Scenic Hotel Marlborough, responded to this reviewResponded 23 January 2024

Hi Adrian
Great to hear from you - thanks for reviewing your stay with us. We are really pleased you enjoyed our hotel facilities and that the team helped to make you feel welcome.
Warm wishes
Carmel Horsley, General Manager

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Reviewed 17 January 2024

Fantastic hotel. Stayed on the way down South and enjoyed it so much we booked again on the way back. Staff were brilliant - reception and the restaurant. We felt very welcomed and looked after. Food in the restaurant was great. The room had everything we needed. Thanks for a great stay.
We will be back!

Date of stay: January 2024
Trip type: Travelled with family
Thank SeasideNP
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Carmel Horsley, General Manager at Scenic Hotel Marlborough, responded to this reviewResponded 18 January 2024

Hello!
Thanks for your amazing feedback: we are so glad we could help to make your South Island journey so enjoyable. I will pas your lovely words along to our team.
Warmest wishes
Carmel Horsley, General Manager.

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