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nadswoods
Auckland, New Zealand

Booking cancelled because we arrived at 7pm instead of 6pm

1.0 of 5 bubblesReviewed 28 Dec 2019via mobile
We had a horrible experience with Montana lodge- what made it worse was Reception staff was rude, unapologetic and made out it was all our fault.
Wouldn’t recommend to anyone.
We booked over the phone on the recommendation of another motel in town that was fully booked.
We registered two cards with the reception staff. The first card we were told ‘wasn’t valid’ which it was, it was an NZ card we had used the whole trip. We then registered my NZ card which was accepted.
Arrived in at 7pm after a long day traveling up from Hanmer Springs to be told out room had been given away because it was 7pm and we said we would arrive at 6pm.
We had called at 5pm to confirm our booking by name and confirm the address of the motel!!! Which they confirmed over the phone.
They could have easily called us they had our phone number with all the other details of our booking!
Reception staff then said our booking wasn’t ‘confirmed’ because of our cards which both worked perfectly fine.
Ours was the last room and it was given to a walk in.
Reception staff was rude, unapologetic and made out it was all our fault.
Wouldn’t recommend to anyone, horrible experience.
Date of stay: December 2019
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6 - 11 of 56 reviews
Reviewed 23 December 2019 via mobile

This is a lovely clean motel, great for a family of 5.
Has 2 bedroom units, with nice linen and comfortable beds.
Lovely swimming pool and grounds. Staff were very helpful and forgiving, they didn’t charge me for a night where I had booked the wrong date.
Carports for the cars too which is very nice to keep cars in the shade.

Across the road is Gramado’s, rated number 1 restaurant in Blenheim, we had a fantastic meal there and walked home after a drink or two!

Date of stay: December 2019
Trip type: Travelled with family
Thank LaraMaree
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 7 December 2019 via mobile

Couldn’t ask for more. Nice tidy unit and very good PR. Stayed five nights . The unit was well serviced and management very obliging . Easy access to Motel with covered parking . Front units may get road noise as motel is on Main thoroughfare , but shouldn’t be a major !

Date of stay: December 2019
Trip type: Travelled with family
Thank Leigh V
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 28 October 2019 via mobile

Just a one night stopover in Blenheim this time, on our way home from the North Island, so decided to try a different motel. Located on the RHS on the way south out of Blenheim, each unit has covered parking, which is a plus. Clean and comfortable, but let down by a strong smell (smoke?) - come on, people, read the signs; not everyone wants to breathe second hand smoke all night! Friendly, helpful, staff.

Date of stay: October 2019
Trip type: Travelled as a couple
Thank Ezra710
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 September 2019

We had a school sports group stay for a week and found our host to be particularly helpful and most accommodating. It was a great spot for our group to stay and the facilities were perfect. Lovely outdoor area with pool, grass and tables, rooms all very good. Yong was very helpful and friendly and I would like to thank him very much.

Date of stay: September 2019
    • Value
    • Cleanliness
    • Service
Thank R C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 19 July 2019

The room is clean and tidy - I booked room for one person and was surprised to find it sleeps 5 very comfortably (all beds). Attentive staff and a reasonably good location - not too far from the city centre. Tidy grounds and great parking. Basic kitchen (with microwave and benchtop oven), decent sized bathroom. Good rates for this time of the year and at short notice. Huge TV with Sky and free WIFI. Would recommend it.

Date of stay: July 2019
Trip type: Travelled on business
Thank Subie73
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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