We are disappointed with the tenor of this review, and when taken in the context of our other reviews, it does seem a bit disparate.
We would like to point out that the person who booked the accommodation, took the last available 2 bedroom unit in the complex on a very busy weekend, The Forrest Estate Grape Ride, over Grape Harvest. We do not dispute that our complex is on State Highway 1 and is exceedingly busy during grape harvest, which was pointed out to the person who booked the accommodation, ( not this reviewer), at the time of booking. As accommodation was tight in Blenheim, and they left it until the last moment, they went with the booking. We would acknowledge, that we do have other reviews that reinforce the rooms on the road front are noisy, consequently we are taking steps to remedy the problem with sound proof glazing etc. We are so sorry that the guest did not bring this to our attention before they checked out, as we could have addressed it then and there and tendered our apologies in person.
We do take issue with the poor ratings of cleanliness, rooms and service as these are not substantiated when looking at our other reviews.