We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
Traveler831798

Great for families.

Review of Bolton Hotel
5.0 of 5 bubblesReviewed 21 Apr 2024
A perfect stay for families. Myself and my four year old son had a wonderful stay. We loved the pool and spa. The hotel is close to the Botanicle gardens. We used this route to get to and from town every day.
The bed is extremely comfy. Great kitchen facilities. Helpful and friendly staff.
Thank you so much. We will be returning soon.
Date of stay: March 2024
Room Tip: It was great to find a hotel that was away from the busy center.
Trip type: Travelled with family
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marketing Bolton Hotel, Marketing at Bolton Hotel, responded to this review
Responded 22 Apr 2024
Good Afternoon,

Thank you so much for your review, it's fantastic to hear you and your son enjoyed your recent stay with us. I'm so glad the pool and spa were a hit after exploring the city and the nearby Botanic Gardens. Above all, it's wonderful to hear you found our team to be friendly and helpful, we truly do pride ourselves on service and we hope to welcome you back very soon!

Warm regards,
Paul
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
Nearby Hotels
Reception Lady Naumi Naumi Studio Hotel Wellington
$170
Fully refundable
Multiple ways to pay
  • Vio.com
  • Trip.com
1.8 km from Bolton Hotel
Free Wifi
Pool
External Hero
$140
Fully refundable
  • Expedia.com
    $127
  • Agoda.com
    $103
  • Hotels.com
    $126
0.7 km from Bolton Hotel
Guest room bath
$251
  • Sofitel
    $251
  • Tripadvisor
    $251
  • Priceline
0.0 km from Bolton Hotel
Free Wifi
Restaurant
Sojourn Apartment Hotel - Ghuznee  Building Exterior
$141
  • Official Site
    $152
  • Expedia.com
    $170
  • Priceline
1.5 km from Bolton Hotel
Free Wifi
$171
  • Expedia.com
    $186
  • Agoda.com
    $163
  • Hotels.com
    $186
3.2 km from Bolton Hotel
Free Wifi
Exterior view
$125
  • ibis
    $125
  • Expedia.com
    $125
  • Tripadvisor
    $125
0.5 km from Bolton Hotel
Restaurant
Bar/Lounge
Deluxe King Harbour View
$199
Fully refundable
No prepayment needed
  • Expedia.com
    $169
  • Lol.travel
    $157
  • Hotel Website
0.4 km from Bolton Hotel
Free Wifi
Pool
$129
Fully refundable
  • Priceline
  • Hotels.com
    $130
  • Trip.com
1.8 km from Bolton Hotel
Free Wifi
Restaurant
Queen Studio with Shared Bathroom
$87
Fully refundable
  • Priceline
  • Agoda.com
    $71
  • Trip.com
1.9 km from Bolton Hotel
Free Wifi
$202
Fully refundable
No prepayment needed
  • Expedia.com
    $202
  • StayForLong
    $191
  • Hotel Website
6.2 km from Bolton Hotel
Free Wifi
Restaurant
View more hotels in Wellington
Reviews (1,841)
Filter reviews
1,844 results
Traveller rating
1,132
503
153
39
17
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
1,132
503
153
39
17
Show reviews that mention
All reviews classic suite premier suite artisan restaurant washer dryer botanical gardens full kitchen new zealand valet parking separate bedroom room service business district star hotel good size comfortable bed lambton quay city centre cable car
Selected filters
Filter
Updating list...
17 - 22 of 1,844 reviews
Reviewed 7 April 2024

We stayed in the two bedroom suite which was excellent for our adult family. Great beds, great lounge area and really good facilities if you wanted to cook for yourself on a longer stay. Having two bathrooms worked really well.
The buffet breakfasts are consistently good.

Date of stay: March 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank 413Barbara
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marketing Bolton Hotel, Marketing at Bolton Hotel, responded to this reviewResponded 12 April 2024

Good Morning Barbara,

Thank you so much for choosing Bolton Hotel for your recent trip to Wellington. I'm so glad you and your family enjoyed your stay and the two-bedroom suite was perfect for your needs. We hope to welcome you all back should you return to Wellington.

Warm regards,
Paul

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 March 2024

The Bolton was a mixed experience for us. Our room on the 13th floor was very large with a nice tub, washing machine and small kitchenette. We thought the decor was nice (although the wallpaper was peeling).

A couple things weren't ideal. Although we had a small kitchenette, the only thing provided to cook in was a single pot. A pan would've been more useful. There were no notes saying more cookware was available, so we just used the microwave.

Usually when you check in to a hotel, they ask if you've visited before and if not, they welcome you and let you know about the features and amenities of the hotel. However, when we checked in, we were just handed a key and told where the elevators were.

One other thing that surprised me is that there's apparently no outgoing mail drop. I had some postcards to mail and asked the concierge where the outgoing mail should go and he explained to me that I would have to walk a few blocks down the road to find a place. I was really surprised that I couldn't mail directly from the hotel and I guess I showed it because he said, "Oh, I guess I could mail them for you." (Which I did appreciate).

I chose the Bolton for the location and the fact that I could get a room with a washing machine. If that was available at a different property, I might choose somewhere else next time.

Date of stay: February 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank toomuchresearch
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marketing Bolton Hotel, Marketing at Bolton Hotel, responded to this reviewResponded 12 April 2024

Good Morning,

Many thanks for your review, I'm sorry to hear there were a few issues during your stay.

Our team are always on the end of the phone to provide extra amenities, we currently list this in the digital compendium and are working on improving our in-room ipads to allow our guests to order amenities and utensils from the ipad.

It is our standard practice to explain the hotel amenities at check-in on a guest's first visit so I'm sorry to hear this wasn't the case on this occasion.

While the hotel doesn't have a mail drop, it is our standard practice for our concierge to post items on our guest's behalf. We are training new concierge so please accept our apologies that our concierge didn't offer this immediately.

Warm regards,
Paul

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 March 2024

The Bolton hotel is most probably one of the most comfortable hotels we have stayed in and we have stayed in a few. Bath tea for the bath and little extras in the bathroom. Soft carpets for bare feet. Comfortable lounges. Food is fantastic in the restaurant. We could find no fault with it and we love our food and critique hard😊. Restaurant staff very friendly and helpful. Valet parking excellent. Close to down town Wellington.

Date of stay: February 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Michelle C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marketing Bolton Hotel, Marketing at Bolton Hotel, responded to this reviewResponded 12 April 2024

Good Morning,

Thank you so much for choosing Bolton Hotel for your recent trip to Wellington. It's fantastic to hear you enjoyed your stay and your suite was comfortable.

We hope to welcome you back should you return to Wellington!

Warm regards,
Paul

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 March 2024

We stayed with friends in 2 x One Bedroom Suites which were lovely. Very well appointed although one looked out over countryside while the other overlooked a building site so it may be worth requesting a room with a nice view!
I guaranteed the rooms with my credit card and on arrival we gave two credit cards and requested that payment was taken separately for each room which we were assured would be. On checking out the gentleman assured us that we would be paying separately but a couple of days later both rooms had been billed to my credit card. Not usually a problem but we were on a 6 week holiday and we needed to keep within our credit limit. The hotel was very unhelpful which is a shame as up to that point we had really enjoyed our stay. I think there was a lack of staff training and this needs addressing.

Date of stay: February 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Janet D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marketing Bolton Hotel, Marketing at Bolton Hotel, responded to this reviewResponded 12 April 2024

Good Morning Janet,

Many thanks for your review, it's wonderful to hear that you and your friends enjoyed your recent stay. Please accept our apologies for the mix-up regarding payment. This should not have happened and day to day, the hotel processes several payments with varying requests and payment types with no issues. We are addressing how this mix-up occurred and are also in the process of updating our entire system to ensure such an issue doesn't occur again.

Warm regards,
Paul

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 March 2024 via mobile

Reception was excellent; everyone was pleasant, respectful and attentive. The bar/lounge selection was just right for our group. Also had several desserts which were quite delicious. Service overall was good. The showers were terrific!

Date of stay: March 2024
Trip type: Travelled with friends
Thank bracedr
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marketing Bolton Hotel, Marketing at Bolton Hotel, responded to this reviewResponded 12 April 2024

Good Morning,

Thank you so much for your feedback, I'm so glad you enjoyed your stay and the restaurant impressed! Most of all, it's fantastic to hear our team made such a good impression, we truly pride ourselves on friendly and personal service. We hope to welcome you back very soon!

Warm regards,
Paul

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews