Stayed at the hotel and came for dinner on Friday night. What else can I say except perfection. Steaks cooked wonderfully, very nice open kitchen and service very attentive and professional. Hard to find good steak houses in wellington so this was a great surprise.
Bonjour Kia ora matthewmL4896HS, mostly thankyou for the kind words and celebration of your dining experiance in Jardin Grill. I consider our restaurant a premium dining offer in the Wellington scene and Im constantly enamored by the praise afforded it by hotel and external guests. Its a key to our luxury offer, and Im really pleased you acknowledged it Sir. Thankyou again, and travel well Sir, Raymond Faulkner, General Manager
The hotel is on a steep incline but short walk to the city area and level ground. Easy walk across the street and up to the botanical garden area.
The rooms were small however and a challenge for two people wanting a chair and desk space. The lobby and bar also was small. Overall a nice place but wish rooms were larger.
Bonjour kia ora FlyFishDan1, firstly and mostly thankyou for taking the time to score us and help position us on Tripadvisor.
You mentioned our location which is a value to many of our guests because of its parliamentary precinct location, 5 minute walk to Lambton Quay shopping and 10 minutes to the Wellington waterfront and boardwalk and of course its just across the road from Wellingtons Botanic Gardens.
Your reflection on the rooms size references our Classic rooms which are our lead in rooms, of which we have 24 of these, but most of our rooms are larger and provide a leisure chair and better workspace (at an incremental price). Your description will help other travelers understand the room types, so thank you for that direction Sir.
Merci again for your kind and generous score.
Thankyou again for supporting our hāpori, community.
Bienvenue, Nau mai, Welcome, Raymond Faulkner GM
From check in to check out a great experience in difficult times.
Staff shortages in the industry make it hard for many hotels.
It pleasing to see the Sofitel Wellington doing a great job.
Trip was for our work Christmas function and rooms check in experience and breakfast all very good.
We will be back :).
Bonjour Kia Ora Southerncut,
We very much appreciate your comments regarding your stay at the Sofitel Wellington.
It was fantastic to read that you received the genuine and caring service you deserve from our staff. We look forward to sharing your kind comments with the entire team. I'm sure that everybody will be incredibly proud. It is wonderful to know from you that you were impressed with the buffet spread as well.
We greatly appreciate your recommendation and we eagerly await your return.
Bienvenue, Nau mai, Welcome,
Pramiti VIj,
Assistant Manager
We held our corporate event at the Sofitel Wellington. The facilities are fabulous, and the staff go out of their way to make sure everything is in order. I loved the canapes!
Thanks, Charlotte, for the coordination of our event. It was very successful thanks to your support!
Bonjour M. Vincent,
Thank you so much for your patronage and for taking the time to provide feedback on your recent stay with us.
Your feedback is a recognition of the service culture of genuine care and concern for the guest experience. We will certainly convey your encouraging words to our team especially Charlotte, I am certain they will be thrilled to read such a positive feedback.
We are committed to offer you the most pleasant and comfortable experience on each of your future visits and look forward to welcoming you back.
Bienvenue, Nau mai, Welcome,
Pramiti VIj,
Assistant Manager
We spent 2 very pleasant and comfortable nights here, to wrap up our 12 day self drive holiday around Nth Island, starting in Auckland.
Room is very cosy, well equipped with a large modern bathroom. King bed is very comfortable.
Front desk staff are very friendly and helpful. Valet parking service is excellent.
Restaurant service and meals are exceptionally good. Full buffet breakfast has lots of options and is reasonably priced. Dinner meals are high quality and the wine list is extensive, albeit, both are a little on the expensive side. The Accor Club dining discount is available for Accor Club Members. There is also a good in room dining menu with lower priced options. Restaurant Manager, Pritek is very attentive and welcoming.
Hotel is well located. Just a 5 minute walk down to Lambton Quay, an easy 20 min walk to Te Papa Museum and a 15 min walk down to the wharf precinct restaurants. The walk back to the hotel is up hill, including stairs up from Lambton Quay to The Terrace. A short taxi / Uber ride is easily accessible if preferred.
Highly recommend
Bonjour Kia ora Rob,
We very much appreciate your comments regarding your stay at the Sofitel Wellington.
It is always a pleasure to receive positive feedback about Prateek, our excellent Restaurant Manager at Sofitel. Celebrating our people is of particular importance to us and I know it will energize our staff to share in your kind words.
I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as magnifique as this one.
Bienvenue, Nau mai, Welcome,
Pramiti VIj,
Assistant Manager
