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joeU1028SF

Outstanding Stay

5.0 of 5 bubblesReviewed 3 Apr 2022
Another great experience at the Sofitel the staff are great facilities are wonderful, I used the free platinum upgrade and enjoyed the free breakfast and use of the lounge and I hope I can get to a platinum level. Thank you again
Date of stay: March 2022
Trip type: Travelled on business
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Review collected in partnership with Accorhotels.com
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Raymond Faulkner, General Manager at Sofitel Wellington Hotel, responded to this review
Responded 27 Apr 2022
Bonjour Kia ora JoeU1028SF

We very much appreciate your comments regarding your stay at the Sofitel Wellington.
It was great to hear your positive feedback about the Accor+ Platinum Stay offer which is driving the business we hoped it would. Moreover its great that it would encourage our other members to consider working toward the Platinum level and its recognition benefits. Thankyou for such high praise of the program and your stay, Raymond Faulkner, GM
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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73 - 78 of 698 reviews
Reviewed 27 March 2022

For the second year in a row, my husband and I have had a lovely little staycation at the Sofitel Wellington to celebrate our wedding anniversary. It is such a divine hotel and, despite being just 10 minutes drive from our house, being greeted by staff with "Bonjour" as we walk in the door, whisks us away from our normal life reality. The staff are all professional but still very friendly. As others have written, the rooms & bathrooms are gorgeous. As we arrived into our room, we were delighted to see our anniversary treat from the hotel (pictured). The addition of the Accor Plus lounge area is wonderful and allows us to get better value from our membership. We enjoyed a delicious dinner in The Jardin Grill. I can highly recommend this hotel.

Date of stay: March 2022
    • Location
    • Rooms
    • Service
Thank jldev
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 March 2022 via mobile

Gorgeous hotel. Warm welcome.
Strange for a review but the bar and reception area smelled gorgeous…!
Good gym.
Opted out of breakfast because of the expense. Coffee and a croissant on the move ideal for a Wellington exploration.
Great selection at the bar. Last orders 10pm.
Very friendly staff.
Immaculate room, massive bright window with comfy chair and table.
Squeaky clean room.
Gorgeous bathroom and toiletries;though those small plastics are irksome.
Fantastic location.

Negatives include the duvet cover; there wasn’t one. Rather one of those doubled ever sheets. Im
Sure they’re easier to change for staff but I find them potentially unhygienic.
We had to rotate the mattress too as it felt we were lying downhill. It obviously hadn’t been addressed before.

Great value for money considering what you get in other cities!

Would stay agin.

Date of stay: March 2022
Trip type: Travelled as a couple
Thank CymraesGwyddelig
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 February 2022

Date of stay: February 2022
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 16 February 2022

We have previously stayed in this Hotel and loved it!
However our stay this week highlighted the Hotels poor or lack of Vaccine Mandate policy.
We were not asked to provide our Vaccine Passes on either booking or check in, which is poor!
On sitting in the Hotel bar not long after arrival, through the foyer walks a protestor involved in the current protest at parliament in his white gumboots with no mask on!
On querying this with reception, we were told that the Hotel welcomes all guests, regardless of Vaccine status!
On further discussion when checking out, we were told that there were quite a number of unvaccinated protesters staying in the Hotel and that they were all being housed on the same floor, regardless they were using the same lifts and facilities.
The staff told us they were not happy with this Management policy either as it put them at risk along with their families, for simply doing their job!
Not a pleasurable stay in these circumstances

Date of stay: February 2022
Trip type: Travelled as a couple
3  Thank 548nigels
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 February 2022

Loved the whole stay. Hotel, room, staff, drinks, food. Will book again next time. The standard of the furnishings and attention to detail on fittings and decor is wonderful. The bar service was very accommodating and we loved the breakfast. Should have had dinner as well.

Date of stay: February 2022
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank jeremyparamount
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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